"One of the best online shopping sites"

One of the best online shopping sites. I love to do shopping with Karibaa. Best Quality product with Fast Delivery.

"Ordered a product in August which was…"

Ordered a product in August which was said to be out of stock and a refund is being processed. October now and still waiting for a refund, and my emails are being ignored!

"Karibaa always out of stock"

It seems everyone buying from Karibaa are experiencing the exact problem. You order and then get a message that the product is out of stock!! How can a portal like Fastpay allow a company like this? I had to give my banking details for a refund, but up to now has not received anything. They do not answer their phone, it goes onto a voice message. Bad bad bad. Something has to be done against them and force them to remove their online sales.

"KARIBAA - what a SCAM - never buy anything from them."

KARIBAA - what a SCAM - never buy anything from them - They DO NOT DELIVER - this site is a SCAM.
I ordered item on 26 Aug 2020 for R490 - they responded to say - Item no longer available - so i said REFUND me - am still waiting for the REFUND.
NO ONE answers their phone number.
THIS SITE IS A SCAM.

"PATHETIC SERVICES EMPTY PROMISES Order…"

PATHETIC SERVICES EMPTY PROMISES Order 10892
I placed an order online at Karibaa on the 4th of August, as a gift for a baby shower dated for 16th of September. I received an update to receive my order 17th to 24th August, every since the date had been changed 7th to 14th September, and lastly week of 28 September. NOTHING WAS MENTIONED ON THE WEBSITE THAT THE ITEM WAS OUT OF STOCK, I do have understanding for the Covid Pandemic, but please take note I don not want this any more, the baby is already 4 weeks old, and will not utilize this to the best potential. You blocked me on your whatsap number and do not reply on further emails or facebook messengers or phone calls. I did report you to hello peter page and I was totally shock with all the many bad reviews and problems dealing with Karibaa. I am going to report you also with the ombudsman. Please I need a total refund urgently, although theirs a lot of customers waiting more then 2 weeks after agreed from your side on a refund,,,

"I am unable to track my parcel …"

I am unable to track my parcel #000014421. There is no place on the website in order to track and trace. Also, no reply on the phone lines.

"Service was very good but product…"

Service was very good but product quality very poor for the price. I ordered a toiletry bag, was R400 for a piece of plastic.

"Stay away from Karibaa!"

I placed an order online at Karibaa.com on 26 September 2020 and promptly received a proof of payment. However, I have not yet received a confirmation of order or any other communication from them.

I have tried calling their customer service number and no one picks up, just a very badly recorded voice recording.

I have emailed 3 times to the customer service email address and no response.

They have R1800 of mine and I don't know how to either receive the product I ordered, or get a refund.

This is now 16 October 2020. I have received a full refund for the item I had ordered which was no longer in stock. So, after all, not that bad...

"Poor Customer service"

Can someone please explain to me why you have a contact number and support email when no one bothers to attend to a customer?
You have a website with is utter nonsense, the system states 'no orders were placed' yet I have an order number and proof of payment.

This company is the most unprofessional service provider I know.

1. My order number is 000014479, I request a tentative date as to when this order will be delivered? If not, I expect a refund as the soonest.
2. I want a direct contact number of a manager or superior of the company

"Afternoon, I have placed an order last month, after some days I was told they run out of stock then they will refund me within 10 days, I'm still waiting. Is this karibaa real?"

Afternoon, I have placed an order and I was told through email that they ran out of stock, they will refund me within 10 days, It's been more than 10days,still waiting. Is this Karibaa real? Order No 000013222