"Refund"

Hi,
I am waiting on a response to my 4 emails regarding cancelling mu order and getting a refund. Must one go to the Ombudsman te get any reaction?
Order 000013780

"I've been also waiting for my product…"

I've been also waiting for my product for way too long now than the promised date....when I asked for a refund I got no response...😡please advise what is going on with my order!!!!Re: [#29874]

"DID NOT RECEIVE ALL MY PRDOUCTS"

My order was not dispatched when promised in the week of 9/21, it got here today, and, I did not receive all the products that I ordered, as well as anything to justify that. I request a refund for my products or at the very least, the products I ordered for.
I’m very unhappy with buying from this site

"Karibaa order nr.#000013071"

Karibaa order nr.#000013071,
Order not delivered as promised on week of the 21/09.
We have not been notified of any delays.

"Order not received."

I have place an order on the 18th September when I try to track it, it says refund...what do you mean by that?? I have not received any refunds my order nr is 000013861. I don't want any part of this nonsense please just refund me.

"I have placed a order in June"

Jonie you did not send me any email please refund my money I don’t want anything to do with your company.

I have placed a order in June. I have received only one item from the 2 items I placed. My order number #000008104. I tried sending an email and calling the 084 number with no success. I would be happy if the company can refund me the balance of the items they never shipped.

"Below average customer service"

I have placed an order on the Karibaa site, and the payment was deducted from my bank account. I only received a confirmation email from Payfast, none from Karibaa. Whenever I log into my account, it says that I have placed "no orders". I also cannot track the status of my order. I have contacted customer service support via email, the messaging function on the site and telephonically-yet received no response. Furthermore, the website is incredibly difficult to navigate and not at all consumer-friendly. This is, quite frankly, not acceptable service.

"Order disappeared."

I placed an order at Karibaa on 16th September and the money was deducted from my bank account.
If I go to orders it says: "You have placed no Orders."
No confimation email was received, except the one from PayFast.
I have online chatted to them twice and submitted an online complaint via the online form. No response.
Update 21/9: I just received an email from Karibaa. Thanks to Trustpilot.
Update 3/10: Received the parcel in good order.

"Horrendous service!!"

Horrendous service!!

"So my order was supposed to be…"

So my order was supposed to be dispatched today, this is the 4th time Karibaa had changed the date of disptachment off my order,,and I still haven't had any update.