"Awful treatment of it's customers."

Got 2 years into a lifetime scheme when they decided to cancel the scheme. No repayment, and such a slow upload and download speed that it's not possible to retrieve my data in the 2 weeks notice that they've given me. I'm not sure if there's any legal recourse but it's safe to say that this is a company with very little in the way or morals or respect for their customers. Please, do not trust them with your data. Learn from our (the many reviewers that you will read here) mistake.

"Let's destroy these scammers!"

I payed, like so many others, the lifetime plan 2 years ago and I've recently been informed that I was probably dead because the lifetime plan is no more and my files are definitely lost thanks to a pathetic "restore" option.
These people are pure and simple crooks and they need to be caned until they give back what they stole.
There is little doubt that they breach their own terms of contract and I bet they expect to get away with it because who will sue them? They're somewhere on a far away cloud innit?
Well, as it's been said trust is of essence in the world on internet services.
Let's destroy what they want to show to gullible customers.
These people will screw you. Don't buy anything from them.

By the way show the world what kind of numbskulls you are as well by pasting again the same answer under this review. You morons!

"I can bear with low speed and bad support but not with the loss of priceless business data"

I can bear with low speed or failed transfers. Also with bad support because they are cheap. BUT what I can't forgive is how they made me lose years of priceless business data. Their service is not secure at all. Don't make the make mistake I made trusting them your data...
I already contacted support and they did nothing helpful, just came with excuses.
Use the service at your own risk.

"FRAUD"

FRAUD! Another set of thieves, I like the others posted in this thread was ripped off by purchasing a "Lifetime" 2TB back-up for my business account. Suddenly I am informed that this is a "Home" account and is being canceled. I looked at my agreement nowhere does it state Home or Business. I guess a 2017 to 2020 is my lifetime. Why would I possibly be persuaded to purchase anything by this company when they dropped my account that is legally paid for this is fraud.

"ZOOLZ LIFETIME HOME ABUSE"

ZOOLZ LIFETIME HOME
They are shutting down this service after a couple of years of use with 2 weeks warning. No refund, no switch over to other service without yearly fee. Business users only now.
I advise all business account holders to switch to a legitimate provider for your cloud services otherwise you might have a similar 14 days notice to retrieve your precious data before its deleted.
Shocking abuse of account holders.
AVOID AT ALL COST

"Data are impossible to restore"

Restoring is impossible.
Tried it now 6 times with Zoolz Restore.
The first 5 times i waited between 10 and 20 hours each, but Zoolz restore was always stuck at calculating and at 0 percent.

After opening a support ticket (on 01.10), sending several mails to the support, making a review on trustpilot and reporting them, they finally responded to my email on 06.10. They told me that they had made some changes and that it should work now.

After that email the download button on the zoolz website appeared, which was previously deactivated (which does not help me becaue it is limited to 1 GB per day)
I tried Zoolz restore the 6th time now. I waited and i got progress on Zoolz restore. After 16 hours it reached 100 percent, but that software did not work properly.
From my 314 GB cold storage i tried to restore, just random 76 GB did arrive on my hard disc. Thats just 24 percent files which were restored sucessfully. Over 76 percent of my data (238 GB) failed to restore.
They are either blocking most of your files so that you get forced to buy business or maybe worst, they have lost the files/improperly stored them on their servers.
Waisted in 6 tries over 80 hours only to get some tiny random percent of my files out.

"They sold a lot of liftime home users"

They decided that they sold a lot of lifetime home users so now they want to cancel all of them!!! thief

"Struggling company"

My lifetime subscription is also getting cancelled after 2 years. I will be sure to spread the news (including to EU consumer protection agencies and business customers I am affiliated with).

At first Instant Vault was instant, then it became cold and it became impossible to restore files using the website. None of these changes were communicated to me. They also decided that you have to pay extra for the support at some point. Now the whole service is being shut down without compensation for me.

My data is probably safer at a company that doesn't need to resort to such desperate measures.

"société à fuir"

J'avais un compte gratuit : supprimé sous 1 mois
J'ai acheté il y a 5 ans 1 To à Vie : supprimé sous 15 J !

Tout a déja été dit .

Comment faire confiance à cette société ?

"Worst ransomware ever"

They sell a LIFETIME service and then send you a letter that says "now that we own your data, pay us more before 15 days or your account will be completely deleted".

They deserve a class action!