isinwheel-USA

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243 reviews
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Customer Reviews about

isinwheel-USA

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Neil Stephens

5.00/5.00

"The website was so easy to use "

The website was so easy to use , the product purchased was delivered promptly . They were very good with keeping me informed about the delivery process. Very impressed with my bike , clean sturdy and easy to assemble. Well done and thanks.

09/12/2024

dayana

1.00/5.00

"my personal experience"

my personal experience: I purchased a bicycle, and the motor stopped working within the first two weeks I tried reaching out to customer service several times via email, but all I got was many apologies free helmet and no solution customer service kept on avoiding my question now I'm getting more apologies ( sorry can not help you bike is out of warranty )

09/12/2024

Ticondrius

5.00/5.00

"Quick delivery"

Quick delivery. Amazing product. Everything came and worked as advertised. I would recommend to anyone searching for an electric longboard to purchase from this company.

08/12/2024

Brian Brown

5.00/5.00

"This U2 ebike is a pleasure to ride"

This U2 ebike is a pleasure to ride and I have been impressed by the support from the Isinwheel team.

28/11/2024

Chris Kaufmann

1.00/5.00

"False Advertising on GT2"

Purchased the GT1 and GT2 scooters 11/24, one for my son and one for me. I opted for the GT2 because it offered the 1000W motor vs. the 800W motor on the GT1. The GT2 scooter I received came with an 800W motor. When I inquired with isinwheel they stated the 800W motor performs like the 1000W motor. BS! They absolutely did not care they were FALSELY advertising and simply offered me three more months worth of warranty. Who knows how many other products they are doing this with.

28/11/2024

Rogelio De Venencia

5.00/5.00

"Excellent customer support"

Excellent customer support. Able to answer all my questions. I recommended isinwheel to all my friends. One purchased GT2 escooter and two purchased M10 ebike.

25/11/2024

Cynnae Brown

1.00/5.00

"False advertising "

I purchased this bike this year and I’ve had various issues with it like the breaks screaming, false advertising as it says it can last almost 40 miles on one charge but only last 15, doesn’t display charge, and more. I reached out to customer service and saw how they were failing to help me along with the issue that they even ghosted me.

The problem is on their website they choose to hide the bad reviews from their viewers leading people to suffer the same mistake as I did.

Please don’t buy from these people, you’ll spend a lot of money to basically get an item that is defective and doesn’t work while also dealing with poor customer service.

22/11/2024

Rikki p

5.00/5.00

"Great product best customer service I…"

Great product best customer service I have dealt with and very speedy delivery, would give more stars if I could 👍👌

22/11/2024

Brett “B-AIR” Herdt

1.00/5.00

"Absolute satanic company"

Absolute satanic company. The scooters break down aaaalll the time. No customer support. My buddy lost his both his sons due to these isinwheel scooters. We are in the process of shutting these irresponsible china scammers DOWN!

21/11/2024

michael sansoussi

5.00/5.00

"Thay stand behind there product and…"

Thay stand behind there product and handle any issues on a timely manner would recommend this product to any!!

12/11/2024
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