"Recently"

Recently, I bought a piece of furniture at the BoConcept store on Tottenham Court Road in London. The whole customer experience from purchase to delivery was excellent. In particular, I was served by Parminder and the level of support that she provided was outstanding.

"Superb customer service"

We have had a few issues with a sofa ordered from yourselves. Have spoken with both Tracey and Chloe. Both of whom could not have been more helpful, understanding and committed to providing the reassurance and support in addressing the matter in a satisfactory way.
I just wish the sofa had not had so many issues.
However with regards to the professionalism, understanding and speed that both Tracey and Chloe have shown has been most impressive and greatly appreciated.
Kind regards
Seema Khosla

"Very impressed with Fiona from Bo…"

Very impressed with Fiona from Bo Concept at Fenwick’s, Newcastle upon Tyne. She came to our house and helped to design and select furniture for our new extension. She also brought an items to the house to check sizing etc. Excellent service and quality products.

"Thank you so much Nathalie who held our…"

Thank you so much Nathalie who held our hand through the process and offered phenomenal service

"Great product and service"

Excellent product range that suited our taste, and a friendly and competent service throughout the process.

"Indivi Sofa and Reno Chair"

Just ordered a sofa and chair. Becky at Redbrick Mill has been really helpful and patient, ensuring we have the best design and layout for our property. We never felt under pressure, Becky was there when we needed her and gave us space to decide. The showroom is lovely too so the experience was a pleasure.

"BO Concept Redbrick Mill Leeds - great service and products"

For 15 years I have been gradually expanding my collection of furniture and accesories from BO Concept, Redbrick Mill near Leeds. There’s a lot of choice across the mill however I always go back to BOC as the quality is incredible and the price is on parity to it, especially when compared to specific stores which are exclusive to London. I can highly recommend Becky who is one of the best interior designers I’ve ever had the pleasure of working with. If you purchase multiple items and ask nicely the team are only too happy to repay loyal custom.

"Very satisfied customer"

Professional and caring service from beginning to end. I used the interior design service and found it very efficient and helpful. The designer Cindy came to my apartment the next day to take measurements and helped me make helpful decisions about the furniture and fabrics, etc. She was always easy to reach and very friendly.

I especially appreciated BoConcept’s professionalism in dealing with minor problems that arose. I was very happy with the manager Darius who was supervising everything including the furniture installation. He really put my mind at ease. The installation team was also excellent. My apartment looks beautiful and I am very happy with the furniture.

I would highly recommend BoConcept Harrods.

Dr. Somaia

"Great service from Rita in store."

Great service from Rita in store.

"Thank you Tallulah at Fenwick Newcastle"

Thank you Tallulah at Fenwick Newcastle for hours of professional help and guidance. The interior design service used to select the right sofa for me both surprised and impressed me. It felt like going back in time when such service was available. The whole experience from beginning to end was uplifting. Every credit to you and the team.