"Everything and More"

We found this home to be everything and more. It was laid out better than any other house we had previously rented. The bedrooms were comfortable and convenient. The kitchen, dining and living area was excellent. We would have 4-5 different groups conversing while we all felt we were still together. We had a couple of small issues and management would be over to quickly to address the issue. We have already rented this house for next year.

"Mare Moderno Thanksgiving Week 2020"

The Mare Moderno was one of the nicest rentals we have stayed at. In saying that, there were several minor issues that could be corrected making it Excellent. Several of the beds were extremely soft and sunk in. Bathrooms were very nice but, the shower pressure was terrible especially the rain shower heads in the master showers. Water trickles out, very poor. Water pressure on other heads not good either. There were several towel bars falling off the wall too. Some rooms were hotter at night, like the one next to the theater. Not consistent cooling and heating. The small kitchen oven didn’t work most of the week and the bigger oven didn’t heat up properly till they fixed it the day before Thanksgiving, thankfully! Nice having 2 dishwashers, refrigerators and several washer and dryers. The small fridge across from the large fridge froze over and it wouldn’t shut so we had to empty it and thaw it out. There were a few issues with the hot tub and pool being heated properly. Once we were shown how to work it, it was fine. Very nice pool and large hot tub. There really needs to be a book or sheet explaining how all the electronics work in the house, TV’s, audio, hot tub, pool, theater controls, etc. The access to the beach is not across the street. It is down about 2 blocks so carrying anything heavy was not good. Just an FYI, on the top floor, the bathroom has mold on the ceiling and wall where there might be a leak or was a leak but it’s pretty bad. TV on top floor didn’t have any cable to it, not working. The top deck was very nice! All and all, really nice and spacious, just some items need to be addressed. I would stay here again if I couldn’t get on the beach.

"Cold showers, master bed was hard, ocean view was great"

The master bed was very hard and we had trouble sleeping well on it. The sink faucet sprayed hard water when we used and it was frustrating. The towel rack fell down in the side bathroom when we tried to hand a towel on it. Also the toilet paper holder fell every time we used it. Also only 2 people could shower before the water would start to get cold. There are 5 people in our family, so we had a lot of cold showers.

The view was great. The condo was clean. There were plenty of towels & the bedding was clean.

We had a lot of fun in Destin but we were frustrated with condo and the multiple things that were wrong with it.

"We were very happy with the house"

We were very happy with the house, it was a great choice for our Thanksgiving weekend. The house is maintained very clean and very well equipped with, extra towels as well as fully stocked with plenty of kitchen utensils. I do have some recommendations which are as follows, for such a big house a double oven would of been great when cooking for large amount of guest. Another suggestion is a wine cooler or a extra refrigerator for drinks maybe in garage. And, lastly the double bunk beds in the hallway have a wood piece under the mattress that make it very uncomfortable to get in and out of the bed. That should be looked at.
Overall the home was lovely and we would love to rent again in the future. Beach access across the street and pool make it very convenient.

"Overall the house was great"

Overall the house was great. They responded to some minor issues quickly and we really loved our stay. I would recommend Five Star Properties.

"Great rental company/House needs attention"

The initial booking through FiveStar rentals was 5 Star. They were very friendly and communicated very promptly. Upon our arrival, we were very disappointed in the condition of the house. There were several issues that needed immediate attention and FiveStar Rental had the problem resolved very quickly. Other issues were cosmetic and the kitchen was poorly stocked with what we needed. The gas grill only worked on a very low temp which barely cooked our food. The pool area was very dirty. The soffit was missing and the attic is filled with squirrels which kept us up half the time. The carriage house had a very musty smell. Overall if the house had a lot of attention and had better housekeeping it is a great layout for a group. I would book again through this company just a different house.

"We have been renting a Beachfront house…"

We have been renting a Beachfront house every other Thanksgiving for the past 14 years. Have used several different rental companies over the years and have found this company to be outstanding. An example...always pay extra for pool heating this time of year and this is the first company that actually had the pool heated upon our arrival. Every other time (with different rental companies), had to call because pool not warm on arrival, then took a couple of days to either have pool people come or wait for pool to warm up. We did arrive earlier than the 4pm time and when I called, the house was ready and was given a new code to get into house. They checked in via text, phone call and email to make sure everything was OK. We had no issues with the house, it was just as we expected. Plan to use Five Star properties for our next Thanksgiving vacation!!

"Beautiful home and great services"

Beautiful home and great services! Will be going back!

"The customer service was phenomenal"

The customer service was phenomenal. The house that we stayed in (Capitano) was beautiful but could have been a little cleaner. Some showers showed signs of mildew/black mold. I just felt for the price that we had to pay, the house should have been immaculate. I get we paid for the view and that we did, the view was awesome! We would probably stay again and had no real issues and if we did, they took care of it right away.

"It was a beautiful house"

It was a beautiful house. There were a few things that could have been better. But this is what happen when you rent it out. And don't keep up with it.