"13:10 are a trustworthy company"

13:10 are a trustworthy company, who deliver on their promise. Our rural WiFi was woeful. Nothing was too difficult with their customer service. Engineer arrived as planned and set everything up. Took me through the system and who to contact for support. Cleaned up after himself. The speed is great, fast down loads etc. I highly recommend this company.

"Quick and personal service to change my…"

Quick and personal service to change my package relating to VoIP.

"Excellent service! Definitely recommend!"

My building never had the facility for a fiber broadband despite several requests/follow ups to some of the top players in the space. I had to live with ADSL connection(max speed of 2Mbps) for several years which eventually became unusable during Work from home conditions. Fortunately 1310 just arrived on time and i must say i am very pleased to have a connection from them. Both download and upload speeds are spot on , no fluctuations,downtime or latency. Gaming is a bliss and downloads are blazing fast! Installation was flawless and right on time. Overall a great experience and would definitely recommend

"Amazing Flexibiltiy and Service"

Amazing flexibiltiy and service, quick and super friendly.

"1310 have delivered exceptional service…"

1310 have delivered exceptional service so far, both with the speed of the internet and the customer service. I would highly recommend them.

"Great service"

Great service and excellent customer support.

I had some trouble getting the line connected and help was available almost instantly.

Would definitely recommend.

Many Thanks

"Incredible customer service / super high speed."

From the off 1310 has been, by far, the best ISP I have ever dealt with. My property has gone from 9mb/s to 300mb/s!
What I really want to get across is that the service and reliability is what makes 1310 stand out. Having already cancelled my Sky broadband and falling ill with covid the same day of the 1310 install, the company still came and installed the fibre on the outside and ran a cable in as a temporary fix so we could have internat for the 2 weeks of isolation. I think we would have gone insane without it! They didn't have to do this for us but they did. A couple of weeks later they came to install it inside the home. They don't do things by half and the installation is clean and hidden, they take pride in their work.

I had my Internet drop out for an hour and instead of calling customer services and waiting on hold for 30 mins to arrange an engineer visit (as you would with the big ISPs), I made one call direct to a person (no holding) and they came out and fixed it there and then. From the call to it being fixed was less than 1 hour. Try getting that service elsewhere.
As for Internet speed, the router included is top spec and allows for multiple video calls, downloads and 4K content streaming simultaneously. Its a world apart from my old service and the small additional cost is definitely worth it. I plan to stay with 1310 for as long as they provide their reliable service and second to none customer services. Thank you.

"Very professional and helpful with…"

Very professional and helpful with queries and issues

"Absolutely amazing"

Absolutely amazing! Provided fibre where no other ISP could. Was quick to get an appointment and was up and ready in no time. Connection has been fantastic, speeds are awesome.

"Absolutely ecstatic with the service. Brilliant speeds and friendly engineers."

We reached out to 1310 with the hope of upgrading our connectivity to fibre based products. They worked closely with us to plan out the options across all of our UK venues and we ended up with three options which made the decision process so smooth.
We are now in the process of installing these new lines and the experience has been fantastic. A mixture of dedicated ethernet where possible, and FTTC or FTTP at locations that can get it.
So far the process has been amazingly easy and the team at 1310 are super helpful and knowledgeable.
We picked them as our new supplier because they understand our requirements best, and were selling a solution, not just a product.