"Great except for one thing..."

The company is good, staff helpful and go above and beyond. It would have been 5 star but disappointed as I found out later they use Zen for the infrastructure. I am still experiencing the same drop outs I experienced with Zen which is why I left Zen in the first place. Zen didn't believe me so I'm not even going to attempt going down that rabbit hole with 1310. I'll probably stay but still don't like Zen. Zen bad.

"Excellent provider with exceptional support."

Perfectly smooth switch to 1310 who were very helpful to arrange our switch on a future date as we had been let down by another provider.

Excellent customer service, quick and helpful responses above and beyond other companies.

Very happy with service and can highly recommend.

"Brilliant service and responsiveness"

Brilliant service and responsiveness - no better company to deal with in this speciality.

"Absolutely brilliant I can’t complain…"

Absolutely brilliant I can’t complain such quick and reliable service. When you call there’s no waiting time and straight to a real talking human that’s friendly and very helpful which is incredibly rare these days.

Installation was quick and tidy. Matt who is also one of the owners of the company came and installed our Internet, his knowledge and skills were above and beyond, really friendly and very helpful.

The broadband itself is the best I’ve ever come across it’s speed and reliability is far better than Virgin, Sky and BT (trust me I’ve had them all) and the cost is a lot cheaper for the speed you get and service you get.

Thank you again, I would HIGHLY recommend this company.

"Highly recommend for small businesses"

Really easy process and experience so far. Matt has been on hand for every step of the sales process to assist with questions from our team. Very satisfied so far.

"Great service and support."

Great service and support.

"Excellent service provided by 1310"

After experiencing problems with our previous internet service provider, 1310 were recommended to us and after initially contacting them, our new service provided by them was up and running within 24 hours.

"1310 very helpful resolving our terrible BT broadband "

1310 very helpful resolving our terrible broadband speed from BT although installation took longer to organise, when done they were professional, polite and thorough. Helpful in switching from BT landline to1310 very pleased with service

"Reliable fibre to the home service over…"

Reliable fibre to the home (FTH) service over the last two years with no dropouts nor variability of service. Not the cheapest advertised service nor a symmetric service (ie where download speed = upload speed) but the only one that is actually available in my area currently (rather than “coming soon”). A decently priced package backed up by good customer service and reliability so happy to recommend.

"It’s all positives from this company"

It’s all positives from this company! They are a warm with a family friendly feeling company and by their own admission ran by geeks to provide the best service! From the first initial phone call fibre optic broadband was installed within a week, in an area where none of the other big brands could provide fibre optic broadband. The level of service was so personal, I spoke to Matt on day one and he was the one who came and installed the broadband and you wouldn’t even know he’d been there. He was so polite and honest and clean and tidy and helpful! Honestly the service is brilliant and I finally have Fibre Optic Broadband again which so far I’m having no issues with! Would fully recommend these guys to anyone.

Update 20th December: absolutely no issues with the service provided! Constant great speeds and service provided and always great no drop out or issues! Still bang on!