"Inconsistent between colors"

I ordered the Short Sleeves Leaf Sequin A-Line Midi Formal Wedding Guest Dress in 2 colors, I very much loved them both even though I haven't worn it yet I found that the quality was inconsistent between the 2 colors. I had issues with the zipper and reached out to the company. Customer service was very responsive and gave me options to keep the dress but they would refund me a portion of what I paid or I could exchange it and get reimbursed for shipping. I chose the exchange, the new dress still had problems with the zipper but was much better than the first. I initially didn't receive a refund for shipping and reached out to customer service. Again customer service was very quick to respond and resolve my issue. I do think the dresses are a bit overpriced.

"Positif au final"

Un peu galère d’obtenir un remboursement après un retour mais ça fonctionne quand on harcèle un peu le service client. Contente de ma robe de mariée.

"Shocking company "

Shocking company , no refund on 2 dresses , I then sent for 2 more , sent 1 back only got half a refund ….. would I recommend this company 100% not
It’s a shame as the dresses are beautiful

"The dress I ordered is fabulous…"

The dress I ordered from you is totally wonderful. It was a special order size for a short, Reubenesque, woman in her late 60’s -me. It flattered me in a way I never believed possible. Your attention to detail & your choice of fabric is so beautiful. I appreciate the quality of the workmanship & attention to detail make this dress very special indeed.

"Great uk based company"

Great uk based company - fast delivery offers refunds . Good live chat .

"I would not recommend this company to…"

I would not recommend this company to anyone. I bought 2 dresses on the website and when they came, they looked very cheaply made and smelt like hot glue. But in addition they were too big. The company purposely makes it difficult to find the return the process. When I tried to return the dresses, the company continently made up that the dresses were clearance dresses and therefore they couldn’t be returned. When I went back to the website, there is nowhere where it said that it was a clearance item. I even wanted to do an exchange but they declined. They stopped responding to me, even when I went on IG to speak to someone, they didn’t respond. Don’t waste your money on these people

"Really pleased with the dresses ordered…"

Really pleased with the dresses ordered for my bridesmaids.
I had to send one back and it was an easy quick process. Customer service was brilliant. I would definitely recommend :)

"Customer service is excellent "

I accidentally ordered without applying a discount code, I contacted customer service and they rectified and refunded the difference in 24 hours. The customer service so far has been excellent.

"I am very happy with my purchase of the Chiffon High Empire Waist Puff Sleeve Mother Dress"

I am very happy with my recent purchase from Ever-Pretty. The dress fits as expected based on the size chart, and the dusty blue color matches the color on the website. When I emailed the company with a question, they quickly and kindly responded to me. The dress arrived in the mail in less than a week, which was exciting. I will gladly purchase from Ever Pretty again in the future.

"40th wedding vows dress"

1st dress had a slight rip in but messaged. And were very prompt. Very helpful and a replacement was sent within a week. E. Mails replied to quickly. Now have a great dress for my 40th wedding vows from A LAYTON