"The MOST expenisve return policy ever heard of"

Ordered 4 dresses all in my size online
for an event and NOT one dress fitted. So I had to an alternative from somewhere else. For the return I had to pay £20.00 shipping fee plus £12 for a restocking fee for 4 dresses (they charge you £12 to hang the dresses back up). Won't be using this company for that reason. Never heard of anyone charging a minimum 5% restocking fee for dresses returned.

"Charge 5-15% restocking fee when…"

Charge 5-15% restocking fee when returning dresses. Also take ages to respond to the email when asking to return.

"The ease of a return "

The ease of placing an order and then doing the return was great. I’m always concerned about the return process however it was so easy. This will give me the assurance and will do more shopping online. Thank you for the great service.

"I am very satisfied with the company"

I am very satisfied with the company. I have been working with them for many years and I have not had better customer service from any other seller. I highly recommend it. I would just appreciate more videos with the models.

"Beautiful choices, fit well"

It was a highly stressful time - daughter was busy preparing for A levels, and we heard nightmare stories about buying a prom dress - having to spend a fortune and having to make appointments in advance, finding a good fit. Found this site, with such a wonderful choice of dresses. Not knowing what to expect, ordered 3 in different sizes. The dresses were true to size - they were reasonably priced, and the delivery was quite fast. The girl had a beautiful prom dress well in time for her event. The returns of the extra dresses was conveniently processed very quickly. We have subsequently revisited the site for formal gowns for University events. I would recommend this site highly.

"I sent an message to ever pretty about…"

I sent an message to ever pretty about 3 weeks ago & asked them about bridesmaid dresses they didn't really have what I was looking for in terms of colour but they do have some lovely dresses.
I am not too impressed with how long it took to get back to me regarding my inquiry but other than that like I say lovely dresses. Depends on what your looking for I guess

"Beautiful dresses. 5* company"

Ordered 2 dresses as wasn't sure of sizes. The dress in question was true to size and had to return the other.
The returns process was extremely stright forward, email the place, post your return and I had a refund within 2 days. The return cost me around £3.
The dresses are beautiful and look exactly like the pictures on the website. This was for my daughter's formal and I would highly recommend this company, for the standard of their products, on time delivery and quick refunds if necessary.

"Custom service experience was good"

Custom service experience was good, they responded in a timely manner, however unable to assist with my query.

"Fantastic product & amazing customer…"

Fantastic product & amazing customer service

"Beautiful Dresses & Worth the Effort…"

I had a great experience with Ever Pretty! The first dress I ordered didn’t fit as expected, so I had to return it and reorder the correct size. While the process took some effort, I was ultimately able to get the right dress, and it was totally worth it! The quality is impressive—the fabric, color, and design looked just like the pictures. They have a wide range of stylish and well-made dresses that you can trust in terms of style, color accuracy, and overall quality. I would definitely shop here again! 💕