"Great Quality"

They are fast to ship and if you have a question they are fast to answer and work with. And the quality of the dresses are amazing.

"Great Dress"

I ordered a dress for my sons wedding, and I loved it. It was a perfect color and fit. I would order from them again.

"Costly return policy"

The dress did not fit properly and had to return it. I was charged shipping fees for the original purchase AND shipping fees for the return. I will not be shopping here again.

"Good experience all around!"

I've had a pretty good experience with ever-pretty. I purchased 2 different dresses for an upcoming wedding I'm apart of and had to return them both (at my own expense), one for a refund (the style didn't suit) and one for an exchange (different size) and it was easy peasy. It probably only took a week, from the first message to me recieving my refund.
The customer service rep I've been in touch with has been really friendly and helpful with good response times and has managed to answer any questions I've had.
While the quality of the dresses feels well made/not cheaply made I would give extra attention to dresses with diamantes on as a few had come lose (presumably due to transit).
And lastly, it's definitely worth measuring yourself and checking that the INDIVIDUAL dresses measurments are suitable for you (as bridesmaid dresses in general can run small) and the bigger size dress I ordered, fit tighter than the other dress I ordered in a size below, due to the different styles.
All in all, I would definitely order with them again and I'm happy with my purchases!

"Great dresses + Greater customer service "

Great dresses, even better customer service. Anytime I contact them they respond within 24 hours or 1 business day.

"Custom dress fits perfectly!"

I ordered a custom made dress to wear to a formal wedding. It arrived quickly and fit perfectly. I felt like a princess and I was just a guest. I received many compliments on the style and cut of the dress. I will go back to Ever-Pretty for my next event! There are so many beautiful dresses to choose from. I was amazed at the array of colors and styles.

"Dress didn’t arrive. "

Dress was lovely but I ordered 4 but only three arrived and have been fighting for weeks to try to get a refund for the missing one Sorry but this is why they only get 1 star. I understand mistakes happen. But now it’s raised it I expect a proper response. I have paid £112 for nothing

"I was pleasantly surprised"

I must confess, I approached Ever Pretty with a touch of trepidation. One’s natural instinct, when faced with such bargain pricing, is to envision garments of dubious quality—perhaps even verging on the threadbare. But oh, what a revelation it was! The dresses were positively charming! Their size range is commendable, though I would caution that the fit leans ever so slightly smaller than one might find at one’s usual British high street emporiums. Thankfully, their size guide is a beacon of clarity, guiding even the most bewildered shopper to sartorial success.

As for the matter of returns (yes, I did order multiple colors—one cannot be confined to a single hue when deciding one’s aesthetic for an event!), the process, while involving a touch more effort than one might hope, was rendered a delight thanks to the exemplary customer service. I reached out to initiate my return and, darlings, received a response within the hour! The items were shipped on Friday, and by Sunday morning—yes, Sunday morning—my refund was processed. The team was warm, accommodating, and refreshingly competent.

A word to the wise: do familiarize yourself with the returns policy. It’s all clearly stated, and as I always say, one mustn’t bemoan the consequences of one’s own inattention to detail. Read it, absorb it, and all shall be well.

At first, I feared Ever Pretty to be a flimsy mirage of an online retailer—perhaps even a scam! But oh, how mistaken I was. For the price, the dresses are nothing short of lovely, and their customer service is simply flawless. A triumph!

"Beautiful dresses easy to order and…"

Beautiful dresses easy to order and exchange. Perfect for any occasion. Found my mother of the bride dress cannot wait to wear it. Plan on ordering more items for a cruise. Great selection and awesome customer service.

"Wont use again."

For a UK company, im pretty disappointed.
I ordered 6 dresses to try (bridal).
Honestly I was pretty shocked at the quality of 5 out of the 6 dresses. It was like they were from Primark/Select. I wasnt expecting luxury but it seems they are priced higher than the quality. Ive got better quality dresses at Quiz.

Upon returning, buyer pays for return. Ok, some companies do this but then they charge 10% restocking fee, which is honestly ridiculous. Its costing me £40 to send 6 dresses back and then they ask you to pack them specifically, so that restocking fee doesnt mean I can just pack the awful dresses up and send them back.

Im disappointed. Id get it if this was not a UK company. But they are. Pretty dismissive over chat too when its queried saying its stated on their website, which it is but you have to hunt for it and it only states 'may be a restocking fee'

I wont use Ever Pretty again.

We'll see if I get my refund.