"Brilliant customer service easy returns"

Brilliant customer service easy returns

"Fast delivery and great customer service…"

Fast delivery and great customer service, the wrong dress size was sent out and it was sorted swiftly and postage cost refunded. Dresses very good quality, will use again!

"Highly recommend and will return. "

My bridesmaid dresses needed to be exchanged for a size up, so I emailed for help. And what a quick and helpful response I got, they went over and above to help me through the process from start to finish, and the exchanges were quick and stress-free. Will be forever grateful. Highly recommend this company, and their products are not just beautiful but very affordable, and I will shop here in the future! Many thanks. Wendy x

"Great Customer Service"

I ordered 2 dresses from Ever Pretty. Unfortunately (due to my own error of not reading the shipping time frame) the dresses arrived after the event I needed them for.
I needed to return the dresses, and having read previous reviews about the return procedure being difficult I was apprehensive - HOWEVER, it was actually very easy. I contacted ever pretty using their website chat box to get the return started. The communication was instant, with clear instructions. After emailing a photo of my post office receipt, I received confirmation from ever pretty and a full refund appeared my in account only a couple of days later.
Fantastic customer service! I would use ever pretty again!

"Fantastic service"

I recently purchased 3 dresses from Ever Pretty.

I read all reviews prior to processing my purchase but was still unsure which size to order. I order two dress of the size as per reviews and one a size down. I also ordered a different dress.

The quality of all 3 dresses are fantastic, the speed of deliver was impressive for the impending holiday season too.

I kept one dress but needed to return the others, I emailed Ever Pretty. They responded the same day and gave clear instructions of return.

They have had constant open channels of communication, they team have been really friendly and exceptionally helpful.

My refund has gone through and I cam see it pending.

Communication is excellent. I am very impressed with this company fantastic levels of service would highly recommend them!!

"Setting the standards in exemplary customer service"

I ordered two dresses both of which were beautiful but sadly nether fitted. I experienced an issue in returning them as the bar code was not recognised at the Post Office. I wrote to Ever-Pretty to request assistance and they were straight off the blocks in terms of getting back to me and in following up to ensure I had managed to make the return. Their customer service is exemplary, down to earth and responsive and I feel that many larger companies could learn a lot from Ever-Pretty. I have awarded five stars for the experience even though I did not get buy the dresses!

"Elle was nice and apologized for the…"

Elle was nice and apologized for the issues I had had with the zipper. She said they would credit my return shipping. She listened to what I was explaining to her.

"DO NOT SHOP HERE"

DO NOT SHOP HERE! They sent the wrong dress, I emailed them PHOTOS of what they sent and they straight up said it was the right dress, it couldn’t be more different. Will not refund, will not fix or make it right, straight up gas lit me. Absolutely terrible. PLACE IS A SCAM!!

"I ordered a dress for special occasion…"

I ordered a dress for special occasion and sent it back four weeks ago as it was too small around the bust, I’ve emailed a few times as still not received my refund! Being told it would be 5-10 working days! Well I’m still waiting.. terrible service and would never order from you again! Just want my money back!

"Best Price and Quality"

Best Price and Quality-
I have bought a couple of party dresses from Ever-pretty!
Very pleased with the service, delivery , customer responses, and most importantly quality of the dress.
Totally worth the price so highly recommend it!