"Do not buy directly…"

Do not buy directly from this company!!! The returns process is ridiculous, you have to email for permission, then they need proof of postage even AFTER they have received the parcel back. Thankfully I paid extra for recorded and signed for delivery so I have proof they’ve received it. I have also taken pictures of what the dresses looked like in the parcel to ensure they don’t try and claim any issues. It’s been a month and I’m still waiting for a refund despite them having the dresses back. Oh and they charge a repackaging charge… meaning you pay for them to repackage it again for someone else!

"Bon produit."

Bonjour,pas de soucis particuliers avec le produit et la livraison tout c'est bien passé,bonne journée .

"I was very sceptical at first. There was no need to be! Everything was perfect. "

I was very sceptical at first as the prices of the wedding dresses were so reasonable. But as our wedding was all organised last minute (even after being together for 40years!), we decided to go for it. I ordered two sizes as I didn’t have time to order one then another as we live in Italy. The only thing is that I had to pay quite a bit to return the one dress which was too large. The quality was beautiful and fitted so well and everyone couldn’t believe the price. Thanks for helping to make our wedding day so special Ever-Pretty. We would use you again if ever the occasion arose!

"Amazing site, affordable, inclusive, good quality"

I bought a dress from here as I was a bridesmaid. All of the bridesmaids loved the dress, they were affordable, the quality was great, the sizes were inclusive. I did have to size up quite a bit but it was fine. I bought a few different sizes and sent the ones back which didn’t fit. The return process was really easy and smooth and I got my refund quickly too. I would highly recommend ever pretty and I couldn’t say a bad word about them!

"Beautiful and Great Fit"

I had not heard of Ever-Pretty before, so I was nervous about ordering. However, our daughter’s wedding was quickly approaching and I had to have a dress. I found the one I loved at a great price and took the chance. It arrived in just a few days. It needed steamed, but that was it! The gown was beautiful, great quality and fit perfectly! I will certainly recommend Ever-Pretty and use them again!

"I returned an item but 3 weeks + later…"

I returned an item but 3 weeks + later not received my refund of over £100.

"Très très belles robes"

Très très belles robes, la livraison est assez rapide . Le seul point négatif c'est le retour payant quand ça nous convient pas... Mais à par ça tout est OK....

"Helpful in exchanging quick and easy."

Helpful in exchanging quick and easy.
Dress was beautiful would use again

"Item lovely but company need to get their act together "

Dress when it arrived was lovely. However they need to get their act together! Contacted them regarding shipping as not heard anything after 7 days! As I was speaking to an advisor online I received a shipping update email.
The next day got another email to say that my dress had been refunded….no reason what so ever! Contacted online customer services again who told me that the item was being delivered the next day by yodel. The dress arrived and then I had an email for confirmation of order delivery and they then sent me an invoice for the dress. I’ve told them that the invoice will be paid after receiving the refund which takes 10 working days. Sort your selves out, it’s a shame really as never had any issues with previous orders and the dresses are lovely but the faff chasing them and refund/invoices has put me off

"The best customer service!"

I’m so impressed by the quality of the dresses and the customer service of this company! I ordered two dresses for my bridesmaids, one didn’t fit so I reached out on the online chat on the website, I had a response so quickly and within a few minutes had already organised my exchange. I posted back the dress and showed proof of my receipt to them by email, they responded back again really quickly confirming the new dress had been shipped.

I usually hate having to do online exchanges or returns but they made this so painless, thank you