"Toy has arrived completely battered and…"

Toy has arrived completely battered and despite emailing have had no response to replace or refund. I’m nearly two months later and have had nothing

"Was worried due to a lot of people…"

Was worried due to a lot of people saying it was a scam but it did turn up and daughter is going to love it was a Christmas present

"This company is Great!!"

This company is Great!!
Would definitely recommend this to anyone as had no worries and issues and arrived within 2 weeks of ordering.

"Kept up to date with tracking"

Kept up to date with tracking

"I've been looking for a certain toy for…"

I've been looking for a certain toy for my grandson who is autistic. I had searched toy stores and online for almost a year without success. I came across Toy Central and for delighted to find this toy. Considering I'm in a different country the whole process from purchase to delivery was very well done. I would recommend toy central and will also use again. Toy was also excellent quality.

"The gloves were far better than we…"

The gloves were far better than we expected

"This company are a SCAM"

This company are a SCAM. I feel such an idiot. Confirmation email received. Then nothing! I went on to the website and found the confirmation page of my order. Everyday the wording on my confirmation updated with that days date. That alerted me that something was not right. Promise of a response within 3 hours …….. I cancelled my payment with the bank and raised a dispute. Two days later a phone call from a withheld number. Trying to talk me out of continuing with my dispute and the product was being sent that day. As if. They just wanted me to cancel my payment dispute…. Avoid at all costs

"Perfect gift for my grandson very good…"

Perfect gift for my grandson very good quality came with gift bag,very happy we item.

"DO NOT USE THIS COMPANY!"

DO NOT USE THIS COMPANY!
Place my order on the 11th October with an expected delivery date of 20th October. By the 21st October I had not received my order nor any form of communication from the supplier. I watched the DHL tracking daily. Not at any point was it indicated my product was coming from the USA. I used the contact us on the 21st October to enquire where my order was to receive an automated response saying someone would be in contact in 3 hours. I AM STILL WAITING! Order arrived 25th October!

"They sent item to wrong address "

Ordered item only for it to not arrive. I chased them up about it and they claimed it had been delivered. I told them no it hadn't and they sent me email showing mi a pin drop on map with pin on different street and a picture of package by someone else's door. I told them they delivered to wrong street and that wasn't my door, they asked to confirm my address so I did and they confirmed they'd delivered to wrong address and offered me a few options. First option was to resend item to me, which at first I accepted but then a few days later they told me item was no longer available and asked me if I'd accept another item instead. At that point I said no and asked them to refund me in full. They then offered me a few options one being a voucher to use on their website, another of a partial refund or full refund to bank. I told them full refund to bank, they then said it would take 3 to 5 days to clear in bank. 3 days later they emailed me to say item was back available and asking if I wanted them to resend it! I replied I was expecting a full refund and not to send it as I wanted a refund. This company has done nothing but mess me around for the past month. I've now put a claim in via my bank now as I'm fed up of being messed around by this company.