"Do not use this company"

Do not use this company! I wish I had read the reviews before we placed the order. Scam company!

Ride on forklift Truck - order

Ordered at the start of September. Heard nothing about shipping, when I chased on the 16th they said the order was cancelled on the 13th as it was out of stock, but was in stock when we ordered it. Now have a very rushed week to get my son’s present in time for his birthday. No refund yet from this scam company

"Not sure if switoys is part if this…"

Not sure if switoys is part if this organisation but order arrived after 15 days and is rubbish and since ordering have had bank accounts opened in my name this has been reported to the National fraud intelligence bureau
Everyone be careful who you order from this company said based in Sutton Coldfield definitely not!

"This company are nothing short of scam…"

This company are nothing short of scam artist and you would best of not dealing with them at all, ordered a bespoke Genshin toy from these people which turned out to be fake.
This resulted in me having to claim the money back from visa which they kindly did.

"Placed an order for a board game…"

Placed an order for a board game expansion bank

18th Jan 22, order was UK-TC#4722.

Still haven't received any information as to when delivery will be made.

Edit the order reference is given above.

Order UK-TC#4722.

I can prove the order for anyone interested I just can't upload here. You are fraudsters and thieves.

"Phishing Trip"

First of all, I will say that my order did arrive and in fairly good time, and was correct, so from that perspective I was happy!
However, ever since the order I've had a series of pretty much identical emails from bogus email addresses claiming to give tracking info on my order (we're now a few weeks after it was delivered). This include my name, address, email, order number etc (so it's obviously come from this company). this company clearly does operate a legit front office, but must be working with scammers (selling data), or are themselves sending out phishing emails. I would say it's absolutely not worth the hassle of being hounded with phishing emails!

Update (17/07/2024)
Would love a response because I'm seriously hacked off. You've given my name, address and phone number out. Absolutely not acceptable. I've reported the site to the national cyber security centre.

Update (23/07/2024)
Replying to the response from toyscentral who said the emails aren't from them - great so you sold my very personal information then! If anything that is worse.

Just don't bother with this company, it's not worth the hassle of constant emails. I'd love compensation but let's be honest these are crooks and are never going to admit to it 😊

"Alright Company, some things need fixed though"

I ordered an item that I wanted so badly, and wasn’t too common in the UK.

Price: Fine I guess. (a bit much, but not too expensive).

Website: Now I had some issues with it. Trying to log back onto their website a few times simply didn’t work, or took a long time.

Support: The hotline was not that well, mainly due to it being a call centre in India, rather than in the UK, however, the online forum (while taking a bit longer than 1-3 hours) worked well.

Delivery: Still was able to find my tracking number (even if the page for it wouldn’t load), and was able to track it. And the package came nice and safe.

Overall: I would give this experience a 3/5, I got my item, but there were some troubles here and there.

"Scam site"

Scam site, charge silly money for toys which you will never get, do not use this scam site

"I WANT MY ORDER CANCELLED IMMEDIATELY"

I WANT MY ORDER CANCELLED IMMEDIATELY. ORDER NUMBER UK-TC#P669113017.FULL REFUND.

THE TOY IS NO LONGER NEEDED

"3 times overpriced!"

3 times overpriced!

"Proved SCAM"

I never got the toy, but they send my money back, so It IS not scam.