"Prompt & efficient completion of the…"

Prompt & efficient completion of the holiday

"Brilliant"

Brilliant. Very helpful, knowledgeable and friendly.

"Very good"

Very good, explain the cruise throughout

"Really pleased with telephone booking…"

Really pleased with telephone booking today with Ollie from the Imagine Team. Listened to our requirements and we have booked!! Simple to deal with and really looking to our holiday/cruise next year!

"Knowledgeable and helpful staff"

Person I spoke with on the phone was knowledgeable and helpful with an excellent manner. I found the process of finalising the booking straight forward and stress free. If this is typical of all their staff I would highly recommend this company.

"Helpful advice "

As a novice cruiser, I found Chris’s help and advice invaluable.

"Very professional service"

Very professional service. Fay was so helpful with no pressure. Detailed the cruise in full highlighting. Times and duration of stop overs etc. just cannot wait for the cruise hope it lives up to its promise

"Friendly, polite, informative"

Efficient telephone answering
knowledgable & informative regarding the holiday we were enquiring about. Returned with information quickly & we were able to make a booking.

"Nicole arranged our flights so we could…upgrade and not wait too long for connecting flights."

Nicole arranged our flights so we could stay a few more nights prior to tour and cruise. Answered queries promptly, but I do agree with a previous customer that they do require large deposits! I do know you will have to pay at the end but as we don’t know what life throws at you everything can change overnight, and as you have to book so far in advance these days for cruises. I’m sure we will book again in the future though.thank you Nicole.

"Cloe very patiently and expertly dealt…"

Cloe very patiently and expertly dealt with my inquiry, quickly and efficiently put together a custom built cruise and stay. Then rang our travelling companions in Cumbria and to organise the same trip making sure we were all together “ well done and thanks Cloe “
Sheila