moomoo

Money & Insurance
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147 reviews
Overall Rating
Customer Reviews about

moomoo

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James

1.00/5.00

"Check back the funds through profile…"

Check back the funds through profile name and they will help you get back the funds from scam

15/02/2025

Mary D. Stewart

2.00/5.00

"sanVen"

They are a horrible lair, there is no transparency about them. I highly recommend the company on my review title since they are honest, Intelligent and never let me down.

14/02/2025

Janet Walsh

3.00/5.00

"They are more than happy to take your…"

They are more than happy to take your money, but they don't pay out. What a scam of a business.

They are getting rich off people's hard-earned money and don't even flinch while doing it. My account was suspended without reason, and when I reached out to support, all I got were excuses.

I only trust, PWG. Consistent payouts, no hassles, just reliability

12/02/2025

Naedwayyn Lindon

1.00/5.00

"simply want to note that the 5 star AU…"

simply want to note that the 5 star AU reviews here are fake

12/02/2025

Frederic Ledesma

1.00/5.00

"Unacceptable Customer Service & Missing Funds"

I strongly advise against using Moomoo based on my terrible experience. Over 40 days ago, I transferred money to my Moomoo account for trading, but due to a minor mistake (missing my Moomoo ID in the transfer), the funds were not credited.

Since then, I have repeatedly contacted customer support, providing all necessary details, including my bank transfer confirmation. Despite multiple follow-ups, I have received no resolution, no proper response, and absolutely no access to my money.

This level of service is completely unacceptable for a financial platform that handles real money. Moomoo is holding my funds without explanation, and I am now forced to escalate my case to FINRA and the SEC.

If you value your time, money, and peace of mind, stay away from Moomoo! Their lack of transparency and customer support is shocking.

07/02/2025

Mark

1.00/5.00

"I would give 0 IF I COULD"

I would give 0 IF I COULD

My experience with this company has been overall TRASH. First of all the deposit took 5-7 days which is crazy for stocks. Secondly, They only allow you to trade a small amount of stocks like Apple but I cant even trade crypto and Finally, I CANT EVEN SELL I CAN ONLY BUY LIKE WTF!?!?

01/02/2025

Ashley

1.00/5.00

"I would rank lower if possible"

I would rank lower if possible. I received a promotional credit (2 credits, 50.00 each) for taking a financial class and they have continuiously pushed me off towards getting it applied. They have not applied it as of today. They have not called me back when they said they would or message me through the app like the would about resolving this issue, or escalate this several times when I have requested to do so. They are a scam! Avoid if possible. I bought the caleb hammer financial class bundle and one of the reasons why I got it was because of this. Its a bummer they are dropping the ball.

28/01/2025

RC

1.00/5.00

"If you want money deposit within last…"

If you want money deposit within last then 3 days…this ain’t the brokerage to use. I have several other brokerage accounts and to do a ACH deposit takes less than 3 days. This company takes 5-7 days…which equates to you possibly missing out on good trading opportunities. I would never recommend. And don’t get caught up on the free stocks they’re offering. The free stocks they’re offering is all less than $2. Companies that’s scraping the bottom of the barrel.

28/01/2025

Dillon

1.00/5.00

"Customer service lacks knowledge and…"

Customer service lacks knowledge and only knows how to push responsibilities. Deposit is instant but withdrawal will take days. Withdrawal usd but received only 1/3 of the amount. Customer service cannot provide a credible answer.

28/01/2025

Michael Gordon

1.00/5.00

"This company is a joke corrupt customer…"

This company is a joke corrupt customer service trys manipulating you in buying more stop with rewards. Ive invested $5 grand in one shoot they took over 2 weeks to transfer funds from my bank account, they also Stop trading like Robinhood did with Gamestop, once you catch on to there lies on the phone they will mock you so keep calling them make there nightmare there nightmare, they also have Moomoo customer service put up reviews on here to boost there rating stay away from this company

26/01/2025
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