"Totally Dishonest Company Representative"

Refunded Deposit HC's do have Tyre Pressure Warning light btw
Test drove Honda Civic 2010 it pulled excessively to the left. Told I would receive a full report on purchase. On delivery day was told it was the tyre pressure , I asked why the tyre pressure warning light didn't come on. response was it wasn't low enough for the sensor to pick up on. (Low enough to cause severe pull to the left) I wasn't satisfied with this so was told Jennings had asked their chief mechanic who told them that Honda Civics didnt come with this feature. Strange Jennings advertised this feature on car advertisment. I refused delivery then was told the log book would be sent to me in the post by DVLA (I never signed any log book) and also I had to send it back to them or I would be responsible for any speeding tickets or parking fines, On speaking to DVLA they told me not to send back to Jennings but back to them explaining I never signed the Log book or took delivery. Oh and theyre keeping my deposit, BEWARE and if you have purchased a used car from Jennings I would have it checked out for your own piece of mind especially if its a Honda Civic.

"CAVIAT EMPTOR (Buyer Beware)"

I have been trying to gain access to this site since I purchased my Ford Fiesta in 2010 from Jennings ford of South Shields but I have always been blocked because I have not been provided with a customer ID Which seemed to be a requirement for access.

In spite of being provided with a signed RAC certificate that car had been thoroughly
inspected I list below the faults that I had to contend with.
1 The screen wash system completely frozen up due to lack of antifreeze
2 Greasy finger marks on interior head lining
3 Paintwork damage to the rear of vehicle
4 Under inflated tyres
5 No key code for locking wheel nuts (The wheel nuts had obviously been transferred from another car)
6 No key code for door locks - which still has not been provided
7 Super guard body work treatment was so badly applied that all had to be rubbed
down and re-applied
8 Vehicle description on their brochure stated that it had FOLDING REAR SEATS
while, in reality only the seat BACKS only, folded down
.
With regard to the so called RAC ' signed' certificate the salesman must keep a
drawer full of pre-prepared certificates to hand out to unsuspecting customers
The so called FREE floor mats were obviously standard equipment as the ticket on the backs were stamped 2010, the same year of the car's manufacture.

"Prompt delivery, well packaged"

Ordered some roof bars for my Focus which arrived promptly. All as advertised.

"Excellent staff and service"

A very good experience from start to finish. Excellent staff who were very knowledgable and put in that extra effort to get me a car and a deal best suited to my needs. Special thanks to Peter Nesbitt for all his hard work in getting me a car so quickly. I will be recommending Jennings Ford Direct at South Shields to everyone.

"highly recommended, quick delivery and good prices"

Very impressed with the speed of delivery , the selection available and value for money..

"Excellent Service"

I bought a car in March off Chris Lamb who was very polite and extremely helpful. He advised me on everything I asked. The whole process was quick and smooth. I was introduced to the girls in the service department which was very nice, they were both full of smiles! I thought from beginning to end the whole experience was fantastic, I enjoyed my visit, and I love my new car. Thanks Jennings I will certainly be recommending you to friends and family.

"trust"

trust , easy and fast

"SIMPLE ,NO FUSS TRANSACTION OVER THE INTERNET"

Goods were as described, and delivered by courier within two days of purchase.

"Perfect!!"

Item was dispatched and delivered very fast. arrived well packaged and was a fraction of the price compared to other competitors.
Would buy from JENNINGS FORD again. :-)

"Great Service with a smile"

Where do i start!?! As they have been established for so long when it came to buying my first car there was only one place that came to mind and i was thrilled with teh result. My family have purchased vehicles from Jennings for years and have been well looked after as if we're part of their family. Not only at point of sale but throughout the journey, family and frends have remarked at how great the experience was, particularly the helpfulness of the young ladies at the service reception! I was very happy with the deal i got and look forward to visiting Jennings for my servicing and furture purchases. I highly recommend Jennings to any and everyone