hyperfavor.com

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404 reviews
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hyperfavor.com

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Alex Taylor

1.00/5.00

"If I could give this site 0 stars I…"

If I could give this site 0 stars I would. Ordered $30 of face masks, took forever to get notified they were even shipped out, and they never arrived. I couldn't contact anyone via the phone or email about the issue. I finally talked to someone via Facebook messenger and instead of refunding me for my items (THAT I NEVER AND STILL HAVEN'T RECEIVED) they offered me 20% off a future order. This site is a SCAM.

10/07/2020

Graeme Tannahill

5.00/5.00

"Great cerebral palsy masks"

Great cerebral palsy masks

09/07/2020

Carol

5.00/5.00

"The Crazy Frog Lady mask is awesome"

The Crazy Frog Lady mask is awesome. It is such nice material and so comfortable to wear. It also has a space for a filter if you choose to put one in. The colors are vibrant. Couldn't be happier.

08/07/2020

Ce Gutierrez Lmt

5.00/5.00

"Comfy"

Comfy, inspiration and humor. So many options. Such cool colors and designs.

08/07/2020

Bernadette Archuleta

1.00/5.00

"A Scam! Do not order from them"

They claim that they are manufactured and shipped from Wyoming or Illinois - it's be over 2 weeks and they are claiming that the post office is holding the shipment....

DO NOT Order from this company!

06/07/2020

Raquel Torregrosa

1.00/5.00

"45 days of waiting and counting!"

UPDATE: this is a copy of the email from them I received today.

“We sincerely apologize for the late arrival of your order because your order is for custom masks and we were overwhelmed with orders and designs at that time so it took more time to be completed and shipped out. We have an offer that we will refund the shipping cost of your order $7.95 back to your account as a sorry gift. Could you please accept this offer as our apology? and if you do not mind, could you please help us innovate or remove the post on Trustpilot? Because we try our best to serve millions of customers all over the world so we hope that you can empathize with us and give us motivation to work and serve customers better.“

ARE YOU KIDDING ME? when I order the masks your website said I will have them in 7-10 days! Nothing said it could be delays! If you do not have the proper infrastructure to make your business just do not accept orders!! You are telling me you will refund me the shipping cost?? I DID NOT RECEIVED ANYTHING!! I want my money back! Go and check the BBB website, many many complaints like mine, an F business!

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I ordered two masks more than a month and a half ago. I email them questioning the late and told me, its because of covid I should expected delays! 45 DAYS OS DELAYS??? The pandemic will be over before I get my masks!!
My worst experience buying online ever!

06/07/2020

Mandy Mcgarry

1.00/5.00

"Received the wrong mask"

Received the wrong mask. Its been over a month and they never sent the correct one or issued a refund. Terrible customer service. Impossible to speak with a person.

04/07/2020

Riad Khalaf

1.00/5.00

"It is not bad but rather the worst"

It is not bad but rather the worst.
Delays in shipment sometimes exceed the month, and the service center did not respond

04/07/2020

Vân HR

5.00/5.00

"Cute Designs"

My Friend bought their masks and gave me some. I totally love them. The designs are so cute

04/07/2020

Cynthia

5.00/5.00

"Very satisfied customer"

Great customer service and the mask I received is made a great material. I received my item in a timely manner. I will be ordering more in the near future.

03/07/2020
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