hyperfavor.com

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404 reviews
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hyperfavor.com

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ROBERTA YOUNG

1.00/5.00

"Still think this company is a scam!~"

I ordered a mask on May 28th..my credit card was charged May 29th...it is now June 27th and still no mask . After repeatedly messaging them I was told they lost the text that was to be on the mask,,Gave them that and a few days later they said it was finished and shipped..Still don't have it.

28/06/2020

Cheryl Coyle

5.00/5.00

"Masks are beautiful"

Masks are beautiful - Soft and well made! Highly recommend.

26/06/2020

Julie Jarven Meza

5.00/5.00

"I ordered masks from Hyperfavor"

I ordered masks from Hyperfavor. I got two of what I asked for and the third was different.
I contacted the company and sent a photo. Within two weeks, they replaced the mask for the ones I asked for.
These masks are great. Thick and easy to wear. I have asthma and none are easy but these are easier than most.
Thank you Hyperfavor. Great job.

26/06/2020

Russ Hennika

5.00/5.00

"Product/Service Can’t Be Beat!!!"

Considering the happenings, I have ordered masks from several companies. Still waiting for delivery on orders I placed in April from
Other FB advertisers.
When I seen HF doing personalized masks, I had to have my dog on a mask!
If my mask can spark a smile on someone, that’s a great thing!
Excellent quality; perfect doggie face.
I will definitely be doing more business with HF, great customer experience from placing order to delivery!
🌟🌟🌟🌟🌟

25/06/2020

Kira Tolliver

1.00/5.00

"Yes they are scammers for sure"

Yes they are scammers for sure! DO NOT ORDER FROM HERE! I have contacted them and they gave me a tracking number through DHL and the item is in a whole other city. They confirmed the correct address and still haven’t fixed it. Please DO NOT buy from this site. Horrible now I have to dispute my purchase

25/06/2020

Ariana

4.00/5.00

"From a person who got their order."

I definitely understand the negative reviews because it took an incredibly long time for me to get mine, but I gave four stars because I eventually got mine and it is great quality. Just to give everyone a timeframe, I put in my order for one mask on June 2nd and I received my mask in the mail on June 24th. I got a bit antsy waiting because of our current times and the need to have a mask for our health, but I also partially understand that there is likely a high demand for masks due to the virus.
Essentially, the mask is really good quality, fits well yet is breathable, and the one that I ordered has a pocket on the side closest to the face if you want to put in a filter. The only con for me is the time that it took for me to get it.

24/06/2020

Brenda Jones

5.00/5.00

"It took a little while because of the…"

It took a little while because of the covid 19, but I remain confident.

24/06/2020

Dave Diaz

1.00/5.00

"Scam artists, you'll never get your product"

My masks didn't arrive and all I'm being told is to be patient. Easy to say when they already took my $97. The tracking number they gave me was a DHL intent to ship so not a real tracking number. Now even THAT doesn't work. This site is a scam that is just out to steal your money. Don't trust them!

UPDATE 7/4/2020: Finally got a refund. Then I received an email letting me know that my order had been lost and was being resent. A couple of days later, another email giving me the same original tracking # along with a separate email asking if I wanted a refund or replacement. THEN...an email in response to this review asking if they could do anything to help me out. I don't think anyone at Hyperfavor talks to each other. All these different responses, suggestions, etc. after the refund was already issued. It's one big, highly irritating circus.

24/06/2020

Jaclyn Martinez

1.00/5.00

"never received order"

Ordered face masks and they never arrived after 20 days (when I ordered said 5-7 business days). Emailed Hyperfavor and they said I was out of luck but they could give me a small discount to reorder. Crappy service, would not order from them again.

23/06/2020

MTB

3.00/5.00

"Better Business Bureau rating of "F""

Edit: I updated from 1 to 3 stars. I did finally receive my order and I am satisfied with it. Once the warehouse shipped the order, it arrived in 2 days, but they gave me a tracking number almost 3 weeks before that (1 day after ordering) which made it seem as if it had been shipped. They could avoid a lot of negative reviews if they were just upfront about the processing time (the "Covid-19 might cause some delay" is not sufficient).

OLD REVIEW: I wish I'd read the reviews here before ordering. I suspect the positive ones are fake. The tracking number they provide is basically an "intent to ship" number with USPS and does not mean they have shipped the package. I also wish I'd checked out the Better Business Bureau profile - an "F" rating. Reasons: Failure to respond to 26 complaints filed against business; 30 complaints filed against business; Length of time business has been operating (since Mid-May, apparently).

23/06/2020
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