Dignity Pet Crematorium

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124 reviews
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Customer Reviews about

Dignity Pet Crematorium

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Laraine Weinberg

5.00/5.00

"Ruby 2007 - 2020"

I contacted Dignity yesterday as I had my baby girl Ruby put to sleep on Sunday 7th June 2020, Ruby was thirteen and a half years old, we had her at seven weeks old and loved her to bits. Kerry and I chatted via live chat, she answered all of my questions and help me through what I needed to do at this difficult time. With the way things are at the moment we weren’t able to use all of the facilities, but we were happy with how we and Ruby were treated. We said our goodbyes and then collected her ashes three hours later, it was such a comfort to have her back with us so soon. I would highly recommend Dignity Pet Cremation Service.

09/06/2020

John Gow

5.00/5.00

"Dignity are amazing"

We’ve used Dignity a few times and we are amazed at how sympathetic and kind they are when there customers are truly grieving. It’s not very often you find that special company that shares your values and helps you make that all important final step in saying goodbye to a beloved member of your family. I happily recommend Dignity to anyone who is going through this process of loss because they fill a huge gap in a market that just didn’t exist and I’m glad my pets who are as important as any of my loved ones have somewhere respectful to go on there final journey.
Thanks Dignity

28/04/2020

Mary

5.00/5.00

"We've used the services of Dignity…"

We've used the services of Dignity twice. Obviously we were really upset, but they COULDN'T HAVE DONE ANYMORE. They were kind, caring, & very compassionate.
A family member, & a neighbour has also used their services.
If our one remaining cat passes away before us, we will be USING their services again. We throughly recommend them.

14/04/2020

Mark Swanborough

5.00/5.00

"I’m really sad to think that Dignity…"

I’m really sad to think that Dignity has received a disappointing review and my heart goes out to the person who felt this. It’s a really difficult time, losing a beloved pet. I can only assume that it’s the difficult times we all find ourselves in, that, in some way, impacted the review. The service, reassurance and compassion that we were shown in Nov 2018 when we lost our 5 year old , Clyde, another victim of the busy roads, was second to none. Not just the service but continued understanding and support. I would not hesitate ever, in recommending the service and value it greatly. Long may you continue.

13/04/2020

Gina Rossellini

5.00/5.00

"I have used Dignity for many years"

I have used Dignity for many years , since the early years when they started .

It is so sad to hear that they have received such a review.

I can only say that I have always received a professional kind , and thoughtful service. Especially, that I’m not the easiest of people to deal with.

IT IS A HUGELY DIFFICULT TIME ANYWAY.. With emotions running high .
And to add ..the current situation.

Dignity I’m sure , WOULD ABSOLUTELY TRY THEIR UPMOST.. TO ACCOMMODATE.. AND MAKE THIS TIME .. LESS STRESSFUL THAN IT ALREADY IS..

( you only have to look back on their timeline where they were trying to make temporary changes to an are outside so that they could try and make things respectful for to say goodbye WHILST ALSO TRYING TO FIT IN WITH THE LAW AND ITS GUIDELINES..).

Unfortunately!!!. You cannot please everyone. And again , it is such a shame to hear this has happened.

BUT!!. TRY AND GIVE THEM A CHANCE ..

THEY ARE HUMAN LIKE THE REST OF US ..

AND THEY ARE A FAMILY AND STAFF OF ANIMAL LOVERS ..

SO I AM SURE.. THESE NEW GUIDELINES THEY HAVE TO ADHERE TO ... ARE HURTING THEM TOO .

Gina ❤️

13/04/2020

Margaret Yirrell

5.00/5.00

"I have used Dignity Pet Crematorium…"

I have used Dignity Pet Crematorium twice now and received a wonderful service both times . Everyone was kind and caring, nothing was too much trouble. You are given all the information you need and no one rushes you you are given time and understanding to say goodbye to your pets Dignity make a very unbearable time more bearable. I have recommended Dignity to my friends and they too were very happy with the service received. I wouldn’t go anywhere else

13/04/2020

Charley Stockley

5.00/5.00

"Amazing service at the worst of times."

You have taken care of 3 of my own dogs and a foster dog for us and have always been amazing. The service you provide is incredible and the difference it makes knowing the compassion and love that you give to every pet that comes through the doors is unmeasurable. I have always paid in advance and would expect nothing less. Your staff help to make a dreadful and emotional day just that little bit easier to bear.

13/04/2020

Claire Warren

5.00/5.00

"Totally professional"

Totally professional , caring , understanding and compassionate
Cannot understand how anyone could not give 5 stars
I have used Dignity for my fur babies and I wouldn’t use anyone else
Keep up your great service

13/04/2020

Laura

5.00/5.00

"I can’t thank Dignity enough for…"

I can’t thank Dignity enough for everything they did for my boy, the care and the love was felt throughout from the first phone call to the day we collected him.

13/04/2020

Elaine Monk

5.00/5.00

"I was so distraught when my boy died…"

I was so distraught when my boy died suddenly Dignity Pet Cremation did everything I requested and more ..my boy was collected and cared for with the upmost respect I wanted him cremated by himself which is the normal practice I collected him and brought him home I will forever be grateful to them for their care and attention they paid to my boy he deserved the best he got the best...I would highly recommend them to anyone going through such sad time Thank you to all concerned very much appreciated

13/04/2020
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