"I could not fault the whole team at…"

I could not fault the whole team at dignity this week . they have all been amazing. from initial phone call , to receiving our beloved cat back home , I couldn't ask for better . sympathetic , knowledgeable and friendly staff have made this time so much easier to get through . I would not hesitate to recommend dignity for your pets final journey

"A Pet Crematorium offering a unique dedicated compassionate experience for both pets and pet parents."

We sadly lost our beautiful, cherished little girl Holly a few days ago and whilst it was expected both myself and my husband found the experience painful because she was such a big part of our lives. I remember bringing her home when she was just 8 weeks of age just before Christmas and from that moment our lives changed for the better, probably more chaotic with her cheeky antics but she was perfect in every way.

Having to say goodbye to her, therefore,11 years later was extremely difficult and equally difficult was the decision on how to give her the send-off she so rightly deserved. However, we can honestly say that from the initial conversation with Dignity Pet Crematorium we knew we had made the right choice for our beloved dog. We opted for a same day cremation to minimise the time spent apart from her and on arrival was able to say a final farewell to our little girl. It meant so much to have that opportunity prior to her cremation because our journey with her had been an emotional experience and whilst the coronavirus restrictions had meant the normal farewell room was unavailable, they knew how important this was to the many pet parents and had created an undercover outdoor space specifically for this purpose.

The lady we met was extremely considerate and understanding of our needs due to the loss of our cherished companion. Whilst it was difficult to let her go, we knew she was going to be in good hands and the memorial garden was a welcome sight at such a difficult time. We chose to have Holly's ashes returned in the spaniel bronze effect dog casket and we weren't disappointed. Whilst we weren't brave enough to open the box whilst on site, we were very pleased with our choice when we eventually opened the box at home and felt it reflected our little girl perfectly.

Thank you so much for the compassion shown to us during such a difficult time and whilst our pain is still difficult to cope with sometimes, we know we took Holly to the right place both for her and us. I'm so glad we found such a caring, professional and compassionate pet crematorium.

"Amazing people"

I made the decision to take my cat to Dignity which I am so glad I did. His sudden passing has been hard, but from the first call to the drop off today has been handled with care and compassion (with a big hug at a time I really needed it). Will be forever grateful for their compassion and support. Goodnight sweet Diesel, until we meet again ❤️xxx

"Every single member of the staff was so professional and understanding."

I loved my dog as if he was my son but I know some people don't get this type of bond so I was a bit wary when I went there as I thought I would look silly getting so emotional about my dog in front of strangers. But I have been moved from the understanding of all the people working there.
I chose the same day attended cremation and there hasn't been one detail neglected. They care for you in every aspect. They don't rush you in any way. You're basically in charge of everything and they're so professional in knowing what to ask, when to ask and how you would like things done.
There isn't one question you can't ask them as they would answer with the most outright respect.
I would like in particolar to thank the technician that took care of cremating my dog: he let me inspect the chamber and asked me if I was happy with it and also asked me if I wanted to say anything before the cremation but I couldn't bring myself to say anything so he asked if he could say something himself but I told him he didn't have to but when he proceeded to place my dog into the chamber he said few words of blessing; a very nice gesture that really touched me.
If you can't chose the attended ceremony for any reason, I can say after meeting the staff, you can 100% trust these people as I am sure even if you can't be physically there, they are honest people and would treat the body of your loved animal with respect as it was the body of a real person.
I know it's their work but from the way they carry on their job it shows they really believe in what they're doing whether it is because they love animals too or simply because they have the most outright respect and understanding for your feelings. At the end of the day the all process is for us to try to cope with the pain as I know the soul of my dog is not in his body anymore or maybe we do it because in the back of our mind we think if they're watching us, they can see we loved them and paid respect to their body.
I was lucky it took me 40 minutes drive to get there from where I live but, knowing now how they operate, if I would have had to drive 5 hours I would have.
Lastly the place is absolutely beautiful, it is surrounded from nature and I am happy to know that a small part of my dog, which went with the fumes, is in that beautiful place.
So if you're reading this to make your mind up don't have any doubt in choosing dignity.

"We sadly lost our family dog recently…"

We sadly lost our family dog recently due to cancer and I discovered Dignity through google. I contacted them and they were really helpful and answered all the questions we had. We had him cremated and the service from when we walked through the door till we took his ashes home the same day was absolutely amazing. Would highly recommend them and will go there again if we ever need to. The staff are all so respectful and kind.

"Aptly named. Wonderful care and respect for our pets."

I previously worked in the veterinary industry and have seen first hand how some other pet cremation companies handle the pick-up etc. behind the scenes compared to Dignity's careful and respectful handling of the pets they collect. For this reason I knew that when we'd eventually be in need of cremation services that we'd be calling on Dignity ourselves.
When our little rabbit passed recently we found Dignity to be very compassionate, helpful, transparent and efficient. They hadn't worked with our vet before but arranged pick-up with the vet directly and informed us when our boy was in their care. The whole process was very easy and everybody I spoke with was lovely. We knew our little one was in good hands and Dignity really helped to ease a very upsetting situation. Thank you so much.

"They steer you through a bad time"

I had to say goodbye to Molly my beautiful cat last Thursday as she had lost her fight with cancer. It was just the worst thing ever I have had to deal with. Since collecting her as a kitten she had not been in anyone else’s care but mine, and so I wanted to see her to the very end - I phoned Dignity on Thursday afternoon who were so understanding and we arranged for me to take her next morning. I arranged for the attended service which meant she was not handed to anyone and I personally placed her into the chamber. A short prayer was given as the door to the chamber was closed blessing her on her way which I thought was a lovely touch. We went off for a couple of hours before returning to collect Molly and take her back home.

The whole set up of Dignity is very professional and very personalised – on arrival you are taken straight into a private room and so you are not faced with other people when you are in a state of grief.
Thank you to Dignity for being professional, caring and showing real respect at a very difficult time.

"It is always sad times when I have to…"

It is always sad times when I have to get in touch with them, I used their services twice now. However, they are the most caring and empathic people I`ve ever dealt with. Absolutely professional service, they allowed me a lot of time to say goodbye to my beloved dog and I knew he will be in good hands. I don`t know how they have the strength to do what they do but I`m grateful that they exist. I have more pets so I know that I will have to use their services again, but I would not leave my pets with anyone else. Everyone I dealt with, from Caroline on the phone to the 3 other ladies, 2 who greeted me and Borzas when we arrived and the most friendly, passionate and understanding girl who helped me with the collection - I`m very sorry, I don`t know your names but you all are true angels. Thank you so much for making this difficult time a bit easier!

"Supportive, passionate, caring, understanding"

I will struggle to find the words to explain how compassionate, and supportive Dignity were. Me and my family are completely and utterly devastated by the loss of our angel Dolly, but Dignity consistently reassured us that she was in good, safe hands; which we never doubted for a second. Life will never be the same without our beloved pet, and Dignity completely understood this and gave us all of the information we would need, as well as giving us a variety of options and choices regarding Dolly; there was no pressure to do anything we were unsure of and they were 100% supportive with anything we chose to do. It is an incredibly sad time for our family, but Dignity certainly eased the process of losing our girl. I'd like to send a genuine, heartfelt thank-you to the team at Dignity.

"Farewell to our Special Boy Jake"

Dear Dignity,

I would like to thank you so much for such wonderful respect and dignity you showed our black Labrador Jake yesterday. Jake was our world. He was dearly loved and cherished and losing him was the most painful experience I have been through.

Our time with you was precious, I will never forget the welcome, the compassion you showed us. You gave Tim and I the time that we needed to prepare our farewell goodbyes to such a wonderful and perfect boy. The farewell room was relaxing and peaceful and to help him on his final journey a promise I always made to Jake on many times. Was fulfilled. Thank you for his ashes, his paw prints and the poem that I read to him.

Thank you to Catherine and Jaime the respect and wonderful care of Jake which was just wonderful. I just wanted you both to know that a very hard, painful and heartbreaking time we faced you were our rocks and made everything just as Jake deserved the best send off possible. It meant the world to both of us. You are both such wonderful people to show such compassion to us. So thank you so much. I truly mean that.

Today is the day that the grief has hit me and Catherine was a great support. I wish you all the best for the future and I know Jake would have been proud. He is flying high up there and looking down on us. I’m sure of it.

Heartfelt thanks to all at Dignity your service is just beyond anything xxx