Protec Covers
Mrs Gail Cooper
"Dealt with this firm many times as…"
Dealt with this firm many times as always used them for covers and towing jackets and always received excellent service before and after purchase and I would always recommend them thank you guys
David Blake
"Changed van New cover"
Bought a new cover at caravan show and a towing cover with show discounts. No money paid until order moved to production and cover arrived within a week. Unfortunately the towing cover was missing so a quick phone call to Protec. Turned out there was a problem with order placed at show and no towing cover was ordered. The problem was because I had been given too much discount for both items but charged and paid for only one item. Peter from Protec phoned me back within 3 hours and apologised for the mix up and agreed to supply the towing cover at the discounted rate even though the order hadn’t gone through. Throughout all of this the staff at Protec were extremely courteous and helpful and handled the situation in a extremely helpful way
Peter J
"Delighted with the customer service"
Delighted with the purchase process.
The cover was delivered exactly as estimated and it fitted our Motorhome very well.
Ensured it was fitted when we had builders working on the drive but they still managed to damage it. The cover took the majority of the abrasion and consequently needed to be repaired. I did not want a ‘repair patch’ as it was very visible.
Discussed this with Protec at the Motorhome show and they offered to provide a patch panel with their logo on.
This was provided very quickly after the show and I am very pleased with the solution.
Excellent customer service, many thanks
Peter C of Maidenhead
"Great fitting cover"
Great fitting cover! Process to buy good.
Will
"T@B 320 Offroad cover, Exceptional service, quality and professionalism"
Pro-tec covers have been very professional and have done a first class job of making a cover to fit our 2009 T@B 320 Offroad. Initially, Pro-tec sent a cover for a T@B 320 but when fitted needed a few alterations as the fit was not quite right. However, we contacted Pro-tec and without hesitation they completely remade another cover after we sent a few photos of the initial cover. Their remade cover fits like a glove!! They will now keep the pattern for other T@B 320 Offroad owners. We will have no hesitation in returning to Pro-tec in the future as they have been very professional. Particular thanks to Matt and his team for their customer care. You can trust Pro-tec to serve you well and they have our highest recommendation.
Gian Carlo Defiori
"Repair of torn cover"
I asked pro-tec if they could repair the cover of my motorhome, which I had torn when removing it. They did it very quickly and efficiently. They collected same day and 3 days later I had it back. I will certainly be using them again.
Steve & Jo
"Vintage Airstream Cover"
Given the age and shape of our Airstream we needed a bespoke cover. Contacted Protec following a recommendation from a fellow Airstream owner. Arranged to take it to their workshop on their day off as it fitted with our schedule. The Protec team were brilliant, taking measurements, pictures and fitting patterns to the individual panels. They made up the front end and sent it to us to check the fitting. We made a few adjustments before going ahead to make the entire cover. The finished cover was sent to us and it fitted really well.
Exceeded our expectations for a bespoke cover on a difficult profile.
Great team, great customer service, great company!
Nigel
"Difficult Vintage Airstream"
My vintage American Airstream has sharp protruding rain guards above the windows, a large wifi/4g aerial on the roof, looks like a chimney, and a pull out awning attached to one side. It’s a recycled aeroplane fuselage. Any normal protective cover provider would have said ‘no chance’. Protec rose to the challenge and provided a bespoke cover, fit for purpose. Very pleased with it. My wife and I have fitted it for the first time, as per their video. I recently had back surgery and I am now an official OAP, it would have been easier with a third person at the A frame lifting the cover upwards, but we managed fine. Highly recommended; Protec are a top quality provider.
Charles
"My second cover from Protec"
My second cover from Protec. Like the first time, first class service, communication and price, a quality product from a professional company who recognise the value of their customers. I have no hesitation in recommending Protec.
Ian Barrett
"camper 1500 motormover and Pro tec customer services"
I purchased a camper 1500 motormover from Pro tec. This mover comes with a so called universal mounting bracket that is not universal. Pro tec agree that the Dutch company that provide the product supply a bracket that only fit some frames. They will only sell me another bracket at between £200 and £300 or might have something in there warehouse that will fit at a cost to me. If I didn't need the mover I would have sent it back. They offer no compensation and think it's OK to sell something not fit for purpose. I have now cut the bracket up with a grinder to make it fit. The mover itself is very good. But Pro tec, well you decide
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