"I always buy their 'Easyfit' cover, makes an awkward job easy."

I always buy their 'Easyfit' cover, so much easier to fit.
When ordering I was given a delivery date - which they met, and prior to this informed me of it's progression through their system.
It fits perfectly, even down to the window for the solar panel, and certainly is of excellent quality, so put me down as a delighted customer.

"Bought a cover in Nov 2018"

Bought a cover in Nov 2018
after seeing other caravaners struggle for 15- 20 mins putting theirs on this one we put on in less than 5mins
So when we changed van from 7/6 to an 8ft wide van had no hesitation in going back to them to my amazement they could modify my old one and saved me pounds the people who work there only want to help you and are certainly not negative in their thinking and ideas thanks again for all your help Dave Cole

"Totally amazing customer service"

I bought a cover and tow cover for new swift in 2018 I had a couple of issues with the cover recently protec were totally amazing they arranged collection of the cover and repaired the cover it's now like new all free of charge it's only when you have a problem you find out how good a company is and protec are 1st class for service I would certainly recommend them

"Tow jacket for my Eriba Triton didn’t…"

Tow jacket for my Eriba Triton didn’t fit - elasticated straps with hooks at the bottom of the jacket set too low and just dangled plus stitching for transparent light cover came away. Company not interested in resolving and may take weeks! Had to get it adjusted locally at an awning repair place at further cost. £200 for a product that’s poor quality and didn’t fit - I certainly wouldn’t recommend

"Best customer service I have ever…"

Best customer service I have ever received from this company I purchased my front towing jacket for our caravan over 2 years ago and the strap recently broke . I phone up to order and pay for a replacement. I spoke to a great bloke who knew everything about the product I had and sent me out a replacement free of charge including postage which I received yesterday.
Can’t thank them enough and makes a pleasant change to deal with a company and it be stress free and they actually do what they promise
Many thanks Protec I’ll definitely use you again and recommend you

"Eriba nose cover"

Ordered a nose cover for our Eriba (Nellie) - arrived very quickly but due to lockdowns, etc., we didn't try it for a while. Contacted Pro-tec as wrong strap sent, logo missing and we wanted to add some more poppers to it as Nellie has dimpled surface. After chatting with them explained situation and told to return it to them for sorting and for £15 added four extra poppers. Tested out for first time at weekend - brilliant - nose stayed clean, cover got slightly dirty, well it had been raining quite a bit and we do live in a Fen villiage - nose been covered in mud before we've left the village before now so well worth having - thoroughly recommend to Eriba bods !!! Well done guys / many thanks - R

"Disappointed at tight and difficult fit"

Bought a cover and had to provide dimensions, I measured twice and checked manufacturer dimensions and when cover arrived it was a tough job to fit and close the Velcro panel. I think they should allow a little tolerance. Large covers need 2 people and poles are not strong enough. Good material and does protect in the winter

"I ordered my cover early January…"

I ordered my cover early January without checking lead times. It has still not arrived after being in the sewing dept for 3 weeks. It is now 3rd week in March and no reply to emails. Specialised covers however have managed a 4 week lead time even through covid so if you need it in the same season you order I'd go for the latter. I assumed they would be about the same which is why I didn't check first. I'll let you know about quality if it arrives
It has arrived at last, I had visions of a little old lady with a needle and thread sewing away in the corner BUT it was worth the wait. It fits perfectly and is lighter than the universal one that was on and was so easy to put on. It is well made and looks like it will last a good time and looks the part. Well pleased, shame about the lead time but I won't mark it down for that.

"Pro-tec cover…"

Recently purchased a cover for my autotrail apache motorhome. Told at the time due to circumstances it would take approximately 12 weeks.
(totally understandable)
After a couple of emails to confirm sizes and locations of doors, mirrors etc.
I was told my cover will go into production in a couple of weeks.
From the ordering to delivery process communications via email or phone was first class.
On arrival it took my wife and myself, who are well into our 60ies approximately 30-45min to fit (see fitting cover explained on youtube).
Nice fit excellent quality.
For what is happening in the world at the moment first class service.

"Ordered a basic caravan cover in…"

Ordered a basic caravan cover in November 2020 , after chasing them for confirmation of the order two weeks later they gave a despatch and delivery of Late January 2021. Checked on progress today and they didn't even have the materials and were unable to provide a delivery date !
Communications terrible , recommend not to use , I have subsequently cancelled the order and gone with one of their competitors .