"Found the process a bit complicated and…"

Found the process a bit complicated and had to reapply once so not straight forward in my opinion

"Great service"

Great service, easy to use and useful to get a new bike with a fantastic discount.

"Slick straightforward buying journey"

Slick straightforward buying journey

"No Customer Service!"

Having major issues with my bike and retailer and manufacturer went into administration. Looked to Cyclescheme to help (I am after all hiring a bike that is unusable), but in 2 months of chasing no one has come back to me. Raised a formal complaint and I can't even get this to be acknowledged. Cyclescheme were quick/good to setup a hire agreement, but thereafter clearly have no interest in their customers. I will be urging the company that I work for to switch provider.

"Easy to use"

Very straightforward benefit to use and bike was delivered within a week from the date of order

"Cycle scheme is great! "

Really helpful guidance emails and easy steps to follow to obtain your Cyclescheme bike.

"This is a scam"

This is a scam. I applied for a bike that was discounted, waited 40 days for them to finally let me activate the scheme just to realise the price of the bike went up and for the price I had Im unable to buy any bike. I called them to cancek it and they said its not possible because cooling period is 14 days 😂 now I being charged 30+ pounds every month for something I will never be able to use. Additionaly the process started on the 1st od december but the payment was taken on the 20th and it took them 17 days (sic!) to process the payment just to make sure u cant cancel it. Total scam, dont use this scheme.

"would recommend"

Easy to use and great for buying a new bike and spreading the cost. I would recommend to anyone. also good savings on the bike.

"Excellent customer service friendly…"

Excellent customer service friendly helpful and knowledgeable staff.

"Good service"

Good service