"Great range of products and wonderful staff"

Buying something at the Whittard shop in Kingston is always a pleasure. The staff are helpful and knowledgeable and the products are of excellent quality.
The last time I bought flavoured coffee for a friend and was well advised as ever but usually I buy tea and find the selection impressive. I also like that I get samples so I can try new flavours. Great company!

"Love the coffee love love the service…"

Love the coffee love love the service the Kingston shop has the nicest shop staff so lovely . My one treat through lockdown has been a lovely coffee . And when each break came to go in and see the freindly smiling faces of the regular staff

"The attitude of the attending staff makes such a difference to the shopping experience."

I went in the local store because I heard about the £10 gift offer on £10 purchase, with getting refill of the decaf ground coffee and the jasmine loose leaf tea in mind. Having acquired an aeropress from the same store a few weeks ago, I was keen to try some coffee if I could. After a brief chat with the store staff, I was treated to a trial mini cup of the House blend ground coffee. This allowed me to make a decision on which non-decaf coffee to buy. I enjoyed this trip to the store so much more than the last time when I went in specially for buying the aeropress, and despite exploring the chance of discussing coffees, I had a lot of negative answers and poor eye contact with the staff at the time. Admittedly she was on her own but there was no other customer at all other than myself. Comparing to shopping online, the Whittard stores offer the distinctive only opportunity for pleasant interactions between staff and customers, which makes a pleasant shopping experience, and the benefit is to the store when more sales would be made, even if it would be for future visits to the store.

"I love all it’s amazing and very Tasty"

I love all it’s amazing and very Tasty

"Great Tea, But now no local shop!"

Updated review:
Some months ago Whittard closed their shop inKingston upon Thames. My nearest shop is now in Wimbledon. FOrtunately, my mother-in-law lives there, so when we visit, I can pop inand pickup tea...If I were to use the webvsite, Iwould be charged a fortune for P&P, unless I spent more than - I think - £40. It feels like a tax for Whittard having closed my nearest shop! Twinnings dont charge P&P...so maybe I'll start getting more Twinnings Tea!

Original review:
Knowledgeable Staff and a great selection of quality teas. Not entirely convinced by their coffee, but I cannot fault the tea.

"Really nice and helpful staff"

Really nice and helpful staff. Helped choose the teas I would like best.

"Very friendly staff and reasonable…"

Very friendly staff and reasonable discounts.

"Such lovely and caring staff"

Such lovely and caring staff, they actually know my name and offer the best service ever. It’s honestly always such a holistic shopping experience, love going there!

"Lovely lots of nice teas very friendly…"

Lovely lots of nice teas very friendly gave complimentary £10 to purchase with my purchac plus tea samples
Love this shop !!!!!

"Lovely shopping experience"

Lovely shopping experience! Got offered lots of freebies and didn't feel pressure to buy, although I did 😊