"I love the hot chocolate from here"

I love the hot chocolate from here and the staff members are always helpful and they are so polite

And I will always tell people to go to Whittard for hot chocolate

"Great Service"

The service given by the staff members on Princes Street in Edinburgh was great. They advised me on the best tea that I was looking for and didn't make me feel pressurised into buying anything else. Very friendly staff and when I got my tea home and tried it - perfect.

"Such nice and friendly staff"

Such nice and friendly staff. A really lovely store, decorated well and with a thoughtful layout for social distancing. Looking forward to when sampling comes back, it's always a treat.

"Whether it's tea, coffee or chocolate, Whittard is the place to shop!"

Very big range of amazing products. Whether it's tea, coffee or hot chocolate, Whittard is the place to shop.

"Friendly and Helpful"

I have visited Whittards a number of times in various locations and have always found the staff to be very friendly and helpful. They are always quick to give useful information and won't just try to sell you the most expensive item. In all great Tea and Grear service!

"I think the manager up there is very…"

I think the manager up there is very rude
I asked her about the tea diffusers and she was disgusting towards me and spoke to me like I was stupid and for that reason I never purchased it

"Friendly & expert ftaff"

the staff are very friendly, helpful and they know their product, I always buy what they recommend.

"I visited Whittards with my daughter…"

I visited Whittards with my daughter and son in law on 5th June. The shop was very clean, inviting and the products were well laid out. The young man behind the counter was very pleasent, polite and friendly. He even laughed at my stupid dad jokes! He was very knowledgeable about the products he was selling and helped me choose a flavour of hot chocolate I then purchased and now enjoy. I would definitely recommend Whittards if/when you visit Leeds. 👍👍👍👌👌👌

"Although Ive bought my coffee beans…"

Although Ive bought my coffee beans online during lockdown, it was marvellous to actually be back in store..
My visit to Whittards Birmingham was sheer joy..that amazing coffee smell!
I was served by a very courteous lady, knowledgeable, calm and helpful..
In addition to my usual bean choices, I bought 3 new types too..
Excellent service..

"Good customer service"

I was offered free samples, explained about the ability to swap an item if I buy it and didn’t like it, and was offered to try a product before buying it. Also there were some reduced price items that tasted good.