"Okay if a bit slow"

Good experience very slow to process orders , can't fault the products and selections

"Happy with product and delivery"

I recently purchased some double-walled glass mugs.
They arrived on time (delivered by Yodel), and were very well packaged to prevent damage.
I'm delighted with the mugs.

"Yes, but not Bourbon Espresso"

Good and efficient by and large with some interesting products but avoid Bourbon Espresso - weak and tasteless. I am not surprised they were giving away free samples recently.

"Ordered from the US"

I order from Whittard when I want to try something different. The Rainforest Rooibos, Piccadilly Blend and Rhubarb Punch (limited edition 2020 summer) are some of my all-time favorites. Delivery to the US has consistently been prompt and very safely packaged. I just wish they had free delivery more regularly.

"Please use a different courier!"

I've had to cancel.my order and arrange a refund as Whittards use Yodel as their courier and they've failed to deliver a four-pack of hot chocolate for the last two and a half weeks!

"Flimsy overpriced tea equipment"

Purchased a loose leaf tea infuser in May only for it to break in August. When you use a product as described and care for it well this isn't good enough. My money will go to independent brands from now on.

"A wonderful service and selection for my sister"

Ordered a selection of goodies for my sister and her family in Texas. Naturally with the pandemic and extra strain on all businesses, it took longer than you usually wait but it's to be well expected.The family have already finished their Raspberry Ripple hot chocolate but making it up as a milk shake. Thanks for the great service guys and keep up the good work.

Patience is a virtue everyone ♥️

"Good service and delivery but the teas…"

Good service and delivery but the teas were disgusting full of sugar it's like drinking hot syrup water I won't buy them again waste of money, but I can't fault the service

"Very slow deliveries"

It is taking so long to deliver coffee after 5 days still showing on my account awaiting packing, how can it take this long to grind and send out some coffee, very poor service!

"Gift well received"

Sent the hot chocolate gift set to my boyfriend to cheer him up during lockdown - he was delighted and said the hot chocolate was delicious! The reason why I'm giving 4 stars is because standard delivery took a week, which seems a bit longer than what other online deliveries typically offer. Would use again, products seem very high quality!