Eclipse Travel

Travel & Vacation
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821 reviews
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Customer Reviews about

Eclipse Travel

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Megan

5.00/5.00

"Great tour overall and fantastic…"

Great tour overall and fantastic experience. Hotels were good, maybe just clarify re hotel rooms when booking if a view or outlook is desired,
Local tour guides were excellent.
Alternate travel arrangements due to issues in Peru were well managed.
Thank you
Micheal & Megan

27/03/2023

Thomas Family

4.00/5.00

"Mexico Trip coordinated by Eclipse Travel"

Eclipse Travel offers a flexible travel experience - this is a major bonus for those who wish to make changes to a basic pre-structured travel itinerary. Within reason you can add or remove destinations and activities and add or remove the lengths of stay at each destination. However, be aware that the more changes you make the longer a confirmation of a final itinerary will take. Equally, the more complex your desired itinerary is the more you need to check it is what you asked for. Eclipse Travel "coordinates" your itinerary as a agent but the actual execution of the itinerary is done by an overseas associate Company. Each itinerary offered By Eclipse has multiple variables that need to be coordinated accurately - the dates, the level of accommodation, meals included/not included, transfer times, whether activities are available at certain times/dates, means of transport. Inexperienced travellers need to be ready to ask "obvious" questions as some information is taken for granted by the Company. Overall though they did a great job.

25/03/2023

Anne Swan

4.00/5.00

"Excellent liaison between Bueonos Aires…"

Excellent liaison between Bueonos Aires Scenery Travel andEclipse. Holiday went smoothly.

24/03/2023

Steve Dumbrell

5.00/5.00

"Antarctica"

They have been helpful from the beginning and when my travel was cancelled they were able to get me on another cruise within 2 days. They go far beyond what I expected.
Thankyou

22/03/2023

Janet FRANKLIN

5.00/5.00

"Very happy we found Eclipse Travel"

Nothing was too much trouble. Blake was available to help via email or phone. While we were travelling, we were promptly assisted by email.
Our tour had to be changed at the very last minute, due to the closure of Machu Picchu. We were provided with possible alternatives and chose to spend extra time in Ecuador. The tour, the tour guides and the organisation in Ecuador couldn't be faulted.
We had a number of flights and some complications with Latam, but everything was sorted out and explained clearly to us. We also were able to access cheaper airfares with Eclipse.
We would definitely recommend Eclipse Travel and would very happily use them again.

15/03/2023

customer

5.00/5.00

"Lara is very helpful from beginning to…"

Lara is very helpful from beginning to end to arrange our trip.

13/03/2023

Gwen Rigby

5.00/5.00

"Keeping track of constant changes"

I began working with Eclipse Travel probably four years ago. Three trips were canceled because of Covid, and they worked with me each time, moving me forward and keeping track of my deposits, etc. It was frustrating when two agents were let go, but I continued to get answers and information each time I asked in a mostly timely manner.

12/03/2023

Ginny M

5.00/5.00

"Perfect Tour!"

We had a tour booked with another travel agency that was cancelled. Eclipse Travel stepped in and took care of our needs. We had a wonderful experience. The guides and transfers were top-notch. Thank you Eclipse Travel. We would certainly use them again.

09/03/2023

Dean Manwaring

5.00/5.00

"Excellent service"

Excellent service. Always kept me updated well before anything was required. Gave me the information I needed. No overkill.

06/03/2023

M.A. Copeland

5.00/5.00

"Matt to the rescue!"

Our cruise of a lifetime was suddenly cancelled after we had already reached Buenos Aires. A devastating blow. Matt jumped in and worked tirelessly to get us on another ship on another continent in time to join the cruise. If not for Matt, all would have been lost. We were very lucky to have him in our corner. He even had champagne waiting for us in our cabin!

05/03/2023
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