Eclipse Travel

Flight, Stay and Tour Services
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821 reviews
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Customer Reviews about

Eclipse Travel

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Narelle Vella

5.00/5.00

"Outstanding service from Eclipse Travel - Highly recommended"

I cannot thank Eclipse Travel enough for organising our 'trip of a lifetime' to Ecuador, the Galapagos Islands and Machu Picchu in Peru. The staff are 100% professional and available to answer every question you might have throughout the whole process from pre-booking until you arrive home again. The accommodation, guides, activities and information provided by Eclipse travel were absolutely first class. I would not hesitate in recommending Eclipse as an outstanding travel agency and hope to be able to engage their services on future adventures.

20/03/2020

Sonya Mcgee

5.00/5.00

"AMAZING"

Amazing. Lara organized my trip to Antarctica via Argentina. Hotels, transfers etc.. the most amazing experience, she listened to me and match everything to my personality. She made my trip stress free and safe. It was so easy right from the start. Planning another trip with them next year. Highly recommend especially for solo travelers. AMAZING thank you.

14/03/2020

Jodi A

5.00/5.00

"Outstanding experience! HIGHLY Recommend!!"

Outstanding experience! I highly recommend Eclipse Travel to anyone! I greatly appreciate your outstanding customer service, quick responsive answers to all my questions, and clear communications.

Truly, I cannot express my gratitude to the Eclipse staff for making my Antarctica trip happen! I will cherish this trip (and the friendships made) for a lifetime. Thank you just doesn't seem like enough. I look forward to working with you again soon!

11/03/2020

Tom and Sue Mabrey

5.00/5.00

"Eclipse travel did a fantastic job on…"

Eclipse travel did a fantastic job on arranging all aspects of our recent trip to Chile and Argentina. Could not have been better. 5 stars, especially to Anton, our agent .

11/03/2020

Jess

4.00/5.00

"Great help but a little more communication needed."

I thought the company were great to deal with and were fairly prompt when replying to emails. The only 2 things I can comment on is that I wasn't well paired with the other room mate I had who ended up being a cranky older lady in her 60's who for some unknown reason randomly took her problems out on me one evening. Also it would have been nice if there were a bit more communication about the fact that we would need cash to cover drinks onboard because Aqua don't have an eftpos machine. Also I wish someone had of asked me about purchasing nitrox before the trip so I could have also paid for that via bank transfer. Other than that staff from Eclipse seem helpful.

10/03/2020

customer Susan Collinge

5.00/5.00

"This was a fantastic trip to the…"

This was a fantastic trip to the Patagonia region of Argentina and Chile. From our first experience when we met fellow travelers and our guide, things were well organized and incredibly delightful. We had a group of lovely people that were interesting and extremely fit for our long hikes. We loved the company and have fond memories to last a lifetime.

10/03/2020

Sue Abrams

5.00/5.00

"Just fabulous!!!"

I cannot thank Eclipse generally and Lara specifically enough, for putting together the most fabulous trip for myself and a friend to Ecuador in January this year. The recommendations as to where to go, where to stay and what to do were spot on. It all went seamlessly from flights to guides and experiences. Thank you so very much. Our next adventure will most definitely be sourced through Eclipse!

07/03/2020

Sega58

5.00/5.00

"Blake was very helpful"

Blake was very helpful. He answered all my questions professionally and I never felt like I was being a nuisance when asking. Everything was very well organised.

06/03/2020

Fenella Dexheimer

5.00/5.00

"Shae at Eclipse Travel in Sydney…"

Shae at Eclipse Travel in Sydney arranged our travel to fit around a self pre-booked cruise to Antarctica and Chile. All the hotels, tours, guides and transport were brilliant. Everything worked like clockwork. The South American agents were polite, caring and always prompt with transfers. We had a wonderful time and saw so much. Thank you Shae for your advice and suggestions.

04/03/2020

Alan Barlee

5.00/5.00

"Patagonia and Antarctica trip Feb 2020"

Eclipse Travel provided a truly excellent service to a fit Victorian couple in their late 70s, who were wanting to visit Patagonia and Antarctica as an independent couple, rather than in a tour group.

The target regions for our trip were the southern half of South America and the Antarctic Peninsula. The primary focus was Antarctica, with a requirement that access would be by sea, sailing both ways in an affordable ship with small passenger numbers, a friendly and relaxed atmosphere, expert lectures on Antarctic wildlife and scientific research, and frequent land access in Zodiacs.

Our choice from a number of options presented by Eclipse Travel was the Argentine ship 'M/V Ushuaia', and an 11-day January-February cruise to the Weddell Sea and the west Peninsula coast. This option scored 10 out of 10 on all counts. The Antarctic component of our 33-day trip was a most memorable experience.

The initial and concluding segments of our trip were largely spent in spectacular Argentine and Chilean national parks and small towns in the Patagonian Andes, at Iguazu, and in the cities of Santiago, Buenos Aires and Valparaiso - all recommended by Eclipse Travel. Each of these completely lived up to our hopes, and with no sense of being rushed at any point during our trip.

The consultations, advice and booking services were provided by Mauricio Zarzar, a knowledgeable, experienced and friendly young Peruvian consultant based in Sydney, who was always available and helpful throughout the year leading up to our trip.

The documentation provided by Eclipse, by Antarpply Expeditions (the 'Ushuaia' operator) and by the interfacing Chilean and Argentine tourist agents in each location was both comprehensive and reliable. All the pre-arranged airport transfers, tour pickups and hotel bookings were seamless and stress-free, and the English-speaking tour guides in each location were invariably friendly and informative.

Overall, the trip well and truly exceeded our expectations: Eclipse Travel's professionalism played a very large part in providing us with such a great set of experiences.

01/03/2020
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