The Fish Society

Food, Beverages & Tobacco
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218 reviews
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Customer Reviews about

The Fish Society

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Anne

5.00/5.00

"As always a great selection and superb…"

As always a great selection and superb delivery

11/06/2024

Carol Beaton

5.00/5.00

"Perfectly packaged frozen fish"

Perfectly packaged frozen fish. Excellent products and easy to use website. All for reasonable prices too.

11/06/2024

Richard Walshe

5.00/5.00

"delivered on time and more importanly…"

delivered on time and more importanly the fish is wonderful.

11/06/2024

Helen J

3.00/5.00

" kippers great but poor delivery"

Great Manx kippers, shame about the delivery company

11/06/2024

JAMES

5.00/5.00

"Ordered the seabass and clams they…"

Ordered the seabass and clams they arrived very well packed placed in fridge overnight then on the bbq the next day absolutely fantastic fresh tasting seafood lot of lemon 🍋 a very happy evening.

11/06/2024

Christine

5.00/5.00

"A great selection with quality at a…"

A great selection with quality at a fair price

11/06/2024

George Thomas Bailey

5.00/5.00

"First time for me all exactly as…"

First time for me all exactly as explained very happy with the Quality of products and delivery will use again
Thanks George Bailey

11/06/2024

Mr Chris Maving

4.00/5.00

"Oderind/delivery great product underwhelming"

Ordering was easy, had to make a change to the delivery address which was easily changed by the team, delivered on time all good. Unfortunately underwhelmed with the product. Many of the prawns were really watery and almost spongey texture when cooked. Flavour wasn't there for me I'm afraid...shame as I had high expectations considering the price.

11/06/2024

Linda Oliver

2.00/5.00

"This was my first and probably last…"

This was my first and probably last experience from ordering from this company. Fish arrived a day later than expected which meant I had to go out and purchase locally as it was for a dinner party the following evening. I had a message from DPD to day it would arrive 5,30pm on the Friday but it did not arrive until 24 hours later. The prawns had defrosted by the time they arrived and when I complained Fish Company said they would be ok to eat which wasn’t helpful as I was still left with having to make alternative dinner party plans, I don’t think I will buy again it clearly was a DPD problem but customer services could have been much more sympathetic.

11/06/2024

Eleni Daniilidou

1.00/5.00

"Dangerous for consumption, breaching healthy guidlines"

The order took more than 48 hours to arrive after it had been dispatched. Dhl send a text with a timeframe, still haven’t receive the order. Costumer service is rude, does not care about health and safety issues and do not take responsibility for the delayed delivery even though we are talking about raw fish. Kim specifically, told that the fish could be refreezed and delays are beyond their control. They are violating health and hygiene rules and def I’m going to file a written complain to FSA.
This company is a disgrace, is dangerous for consumption, and the way it is operating it should be shut down.
I wrote the same review in google, which I am sure has fake reviews as I see many people had the same problem.

05/06/2024
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