"Excellent Experience"

Excellent Experience, everything was really quick and easy and with the online portal letting you know step by step what is happening. Great Service *****

"Remortgage made easy"

Remortgage made easy!

Really happy and thankful to all for the efforts put in on this remortgage. Case all sorted in advance of transfer date!

"If you are looking to go with GPL, DON’T! "

Our broker instructed Gordons Property Lawyers on our behalf so unfortunately, we did not have a choice in this. If you are looking to go with GPL, DON’T!
You’ll be waiting for any responses for a minimum of 4/5 days at a time per email. When you are lucky enough to get a response by email it’s very blunt, uninformative and doesn’t resolve your questions. As first-time buyers we had lots of questions but was met with confrontation as to why we were asking questions and why we needed to know! Very unhelpful, confusing, a waste of time and throughout the process we had (and still have) no idea what was/is going on.
At the start of the process, we completed all the forms within less than 24 hours however, our ID documents as buyers and for our gifted deposit was continually declined without any explanation (all was in date legal UK British documentation). This went backwards and forwards for 2-3 weeks without explanation which caused preventable delays and unnecessary stress. We just kept being asked to refer to the introduction pack which we had read multiple times to try and resolve but we didn’t understand and was none the wiser as to what they were asking us for and to do.
Don’t bother ringing the phone numbers or try to communicate with the general case handlers email as you’ll be told to stop chasing for updates, help and advise and to wait for an email response.
GPL kept declining ID and were trying to scam us out of more money that was not included in the initial agreement. Wanted us to and I quote ‘pay for another solicitor to confirm our identification, to process and verify this’ what are we paying GPL for, may as well as use a completely different solicitor for less stress! We refused to do this. They then tried to scam us out of more money that was not included in the initial agreement for £25 + VAT per person that needed ID confirmation to use Credas! We complained to our Broker and requested to use our own solicitor but then suddenly (even though absolutely nothing had changed whatsoever) GPL accepted our ID.
Later down the line we were asked for authorisation for the property searches to start. We confirmed in email that we gave our authorisation for this. 2 days after we had given authorisation, we were then told “by the way” all funds were non-refundable should the sale not be successful for any reason. I again raised concerns that this was not made clear anywhere prior to our authorisation being given and therefore was an internal issue. Should we have been made aware prior to authorisation that funds were non-refundable we would have waited until we had an approved mortgage offer from our broker that we still did not have at the time.
Later down the line more scams for money was put to us by GPL. We were informed that on the back of the property searches they encountered unexpected expenses that we needed to pay again (did not state how much, what for and why these unexpected expenses occurred) more money that was not included in the initial agreement. We have refused to pay anything in addition to the original agreed signed for amount.
We are now currently at the point where GPL have refused to continue the property searches as we won’t play their scam games and are also refusing to give us back our £390.00 for anticipated initial disbursements.
This should be a straightforward process as we are currently tenants purchasing the property we currently live in from our landlord with a gifted deposit. GPL are based 126 miles away from where we were trying to purchase so I can’t understand why they were instructed on our behalf in the first place. They are also (from what we have so far encountered) not of English speaking which made the 2 phone calls we attempted to have not understandable to add to all of the above.

"Katie looked after my remortgage and it…"

Katie looked after my remortgage and it was sent through in 2 weeks. The process was quick and easy to follow step by step. I would highly recommend

"highly recommend Zeba & Gordons Property Lawyers team to anyone in need of top-notch property legal services."

I recently had the pleasure of working with Zeba at Gordons Property Lawyers for a particularly challenging remortgage. I cannot express enough how impressed I am with the service I received.

Zeba was extremely helpful throughout the entire process. She demonstrated a high level of professionalism and expertise, which was particularly evident in her ability to navigate the complexities of my case. Despite the difficulties, she went above and beyond to ensure a successful outcome.

Her dedication and commitment to getting the remortgage over the line were truly remarkable. She was always available to answer any questions and provided regular updates, which greatly eased my anxieties during this stressful time.

I am immensely grateful for Zeba's assistance and cannot thank her enough for her hard work. I would highly recommend her and Gordons Property Lawyers to anyone in need of top-notch property legal services.

"If I could give zero stars I would"

If I could give zero stars I would. These people are so incompetent it’s a joke. We had no choice but to use them for a remortgage as they were appointed by the bank. They messed up the completion date and took out the new loan 5 days before the old one could be repaid due to fixed term - in effect we have been paying interest twice on the full amount for 5 days - I would t mind but I called them 2 weeks before as they had messed about with the dates on their portal and I was reassured this would not happen!

"Excellent service"

Excellent service. Umayr Waraich was superb, whose assistance resolved a few problems missed by my previous solicitors.

"Exellent service "

Exellent service with victoria would definatly recommend didnt have much communication all done on the portal so can log on when you have got chance too many thanks to all

"Umayr is an amazing asset to your team ❤️"

Umayr went above and beyond for us from day 1. Kept us updated regularly with updates. Persisted on chasing h2b for us. Even went into work on his day off to ensure we completed.
Umayr is a great asset to your team, make sure you look after him.
Thanks again umayr ❤️
Many thanks kel & Wayne C.

"Rekha was so efficient her response…"

Rekha was so efficient her response rate to our queries and questions was almost instant. Even on the completion day where she was out of office on annual leave, she took the time to reply and ensure that it completed without any issues.