"This should be a minus 5 rating!!!They…"

This should be a minus 5 rating!!!They are nothing but thieves, placed an order for Christmas got an e mail back stating when the order was dispatched they would send a tracking e mail, then nothing!!!!
Tried ringing them about 20 times over three days- no reply,mail box full or goes to engaged signal.
E mailed them, guess what -no reply, messaged them, no reply, got onto live chat, no surprises,no live chat.
I have contacted my bank and trading standards and urge anyone else to do the same thing if they have had dealings with this company to put a stop to their scam.

"Do not use this company"

Do not use this company - I have tried to contact them regarding my purchase and have had radio silence.

I do not understand why this company is still allowed to operate judging by the previous bad reviews.

I believe that the reviewer who mentioned the online chat is a plant and untrustworthy since I tried the online chat and it was not working.

I have contacted trading standards regarding this.

"Sports Direct B Team"

These guys make Sports Direct look good.
"Next day tracked delivery" they claim. Even took the money just forgot to send the goods. Nobody answers the phone and nobody answers emails. After two weeks I asked for a refund but had to go through credit card company.
I have reported them to trading standards but please avoid using them. Ignorant money grabbers like this shouldn't be given your custom.

"Well it did arrive, although it took a week."

I am very sorry for 'K' who didn't receive his cricket bag in time for his birthday. We also ordered a cricket bag on 13 November and were then concerned having seen the reviews that our order would fail particularly as attempts to chase it up also ran into the unanswered phone problem. And the 'tracking number' seemed not to exist. Rather to our surprise therefore, we did raise a real person on the 'on-line chat facility. He/she found the order, confirmed it was on its way and give an amended tracking number for Hermes. The item arrived today. It would appear we were lucky but anyone still waiting might like to try the on-line chat facility.

"What a poor company."

What a poor company. I ordered a cricket shirt in July and am still waiting for it to be delivered despite numerous phone calls that are often full of broken promises.
They took the order and the money but have failed on all fronts to deliver the goods. My next step is to contact trading standards if delivery does not happen this week. Advise not to use this company ever.

"Terrible - avoid!"

I placed an order with Discount Cricket Outlet for a cricket bag for my son's birthday. It was shown as in stock and the website specified that in most cases where an item was in stock it would be dispatched same day or next day. The email confirmation stated that I would receive an email on dispatch. When I heard nothing after a few days I tried to call, eventually getting through to someone who answered the phone "All Rounder Cricket" (company takeover/merger??). He was very helpful but told me that the item was not yet in stock and was in fact on a ship between Australia and the UK - he apologised that the website stated that it was in stock and said he'd speak to the IT team about updating it. In the meantime he promised that the item was due to arrive by 18th Nov and that he would make sure it was dispatched same day as I needed it for my son's birthday on 20th. I have been trying to call today to verify that this has happened and the number I used before is out of service, and there is no response on the other number, regardless of which option I select.
I think this is a very shady organisation and have doubts over whether I will ever receive the item - if I could contact anyone I would cancel the order and go elsewhere! My son is going to be disappointed as it is now too late to get the item in time for his birthday.
Avoid this company.

"If i could give this company ZERO stars…"

If i could give this company ZERO stars i would! This company doesn't deserve this one star it has received.

I ordered the World Cup T-Shirt back in July and i have STILL not received my order!

The company was very quick to take my money for a "pre-order" of the shirt but as soon as i asked for a refund that was a no no!

I dread to think how much money this company has conned out of people and saddens me that at such a momentous occasion of England winning the world cup is darkened by such a SHAM of a company!

Please avoid at all costs!

"Avoid"

Have left messages and Emails to contact me as faulty Masuri Helmet sent - no response to date!

"Dreadful company, avoid at all costs"

Dreadful company - avoid at all costs. Showed cricket shirt as "in stock" with 3-5 days delivery time so ordered for a child's birthday back in July. Never arrived so asked for a refund (with a very disappointed little boy on his birthday). They refused to give me a refund and did not send cricket shirt. When I chased up (for a refund again) they instead sent me the shirt I no longer wanted - in November! Never answered the phone either. So disappointed on all fronts.

"World Cup shirt never delivered"

World Cup shirt ordered in July, now it’s November and not delivered. I called them and they referred me to a fictitious email, which they promised to resend... never received. Something very fishy going on here I think.