"Brilliant customer support"

Brilliant customer support, received a response within 2 hours

"Always find I receive a prompt response…"

Always find I receive a prompt response from any enquiry to the Helpdesk. Highly recommend the TMS software and the team that support it.

"Prompt Service"

I had a question today about how to find out which users were consuming a license on our system. The phone system is very efficient, and keeps you updated on your queue position. David answered my query within 60 seconds of taking the call - one very happy user here, able to carry on with my day!

"Excellent service"

Excellent service, quick response and knowledgeable support staff. Great company to work with.

"An excellent company who offers great support"

An excellent company who offers great support, which is a key requirement for us.

"Mitrefinch staff are always very…"

Mitrefinch staff are always very professional but also have a friendly manner and have a helpful attitude when dealing with queries.

"Excellent"

Excellent - we have been with mitrefinch for several years and as both a user of the system and administrator, both the clock terminals and TMS, things only keep getting better. Products are great, any time we have a consultant come help us they are always knowledgeable and get the job done well, support is ever reliable, and our account manager has always looked after us.

"I'd recommend Mitrefinch"

I've been working for a company where Mitrefinch software is being used. From the IT perspective, I'm happy with their Support as well as enginers that servicing our hardware have very good knowledge of their system and solve hardware issues smoothly. I only use their Time Management System mobile app and like it. I cannot say anything about the HR part as well as Payroll as I don't use them.

"Very quick"

Very quick, helpful and courteous service. Problem solved within 10 minutes.

"Mitrefinch support - TMS"

Great support offering, easy to access and quick to respond and deal with any issues we have.