"I had a minor issue which was resolved…"

I had a minor issue which was resolved with a simple phone conversation with the online support.
A friendly easy to use service.
Very satisfied.

Tony D

"Mitrefinch Fan"

First experience of Mitrefinch was as a new employee hired in the accounts department of a creamery 11 years ago - worked on the project implementation team and used extensively for over 4 years.

So confident in the system was I, that I championed its installation at my current employment and have recently experienced another seamless installation - now looking forward to utilising the system to full effect

"We have had a rocky start with…"

We have had a rocky start with Mitrefinch but have finally got a good engineer/trainer who is helping us get to grip swith the system

"The specialists on support desk at…"

The specialists on the support desk at MitreFinch were able to assist with my query remotely with just a quick email response detailing the action I needed to take to resolve the problem. Very efficient and timely response.

"Mitrefinch TMS"

Mitrefinch is an excellent people management system. It makes every process of managing employees fast, easy and efficient. Would highly recommend.

"Top top service"

Top top service - had a barrier issue. Sorted quickly

"Support Very Helpful"

Support was very helpful did a custom report for me which helped us out big time. Thank you.

"Time Drift"

We have a minor issue with 2 terminals time drifting out of sync. Reported by ticket in the morning and call later that afternoon. The operator was quick and efficient in resolving the issue.

"Support team worked with me patiently…"

Support team worked with me patiently to resolve my issue. Better phoning in and talking to them as wasn't getting very far with emails going back & forth.
However, lots of methods were then attempted to resolve my issue and the support person, Paul, was very patient.

"We had a very quick implementation"

We had a very quick implementation, a couple of weeks. Was impressed with the effort and results. We had a few snagging issues which were addressed quickly after go live. Very happy.