"Fast and efficient service"

Fast and efficient service

"Always have had a good experience with…"

Always have had a good experience with iSmash.

They always get the job done quickly and effectively prolonging the useful life of my iPhone(s)

"Edys and Mara were amazing and fixed…"

Edys and Mara were amazing and fixed all my problems in no time. Thank you.

"Josh at iSmash"

Josh at iSmash

Josh at iSmash provided exceptional service when repairing my phone's battery today. Despite a small issue with the camera post-repair, Josh promptly and professionally resolved it. His expertise, dedication, and courteous demeanor made the experience truly commendable. I highly recommend Josh and iSmash for any device repair needs.

"Very poor customer service agent"

Poor, rude staff at the London Bridge branch. Very disappointed by the customer service, it felt that he was accusing me of non existent issues with the phone to make money as my phone was under warranty. I ultimately decided to not get serviced at this branch and go elsewhere.

"Excellent Customer Service - Shoreditch"

I popped into iSmash as they are approved by Google to fix my smashed mobile screen. I was unable to get it fixed straightaway but the advice given by Ionut was extremely valuable and informative. I will definitely return to get it fixed once I have bought the required mobile frame

"Great experience "

I needed either a phone repair or a new phone and the technician Ray was brilliant. Be explained everything very well and made the experience very pleasant. Couldn’t recommend more.

"I went to Cribbs causeway branch to…"

I went to Cribbs causeway branch to repair my I phone 14 pro . The person on the front desk said unfortunately they can’t fix the screen . But on the website it say they have in stock . Completely unprofessional . It was on 22nd February @4 pm . Then I straight went to Apple Store just next door they fixed my phone in 20 mins . This store is rubbish due to unprofessional staff.

"My experience was Excellent "

My experience was Excellent
You are highly experience and know exactly what to do and very helpful and very kind and polite
MR Bashar and the team
Thank you so much

"No other options given by GOOGLE PIXEL."

As recommended by GOOGLE PIXEL I dropped in to my nearest authorized service centre i.e. i-Smash at the London Bridge. I was told by them that the damaged screen on the PIXEL 7-PRO was not covered in warranty and was quoted £249 to change it. I requested to send the payment link to my email and filled up all the required information & was told it should be received in an hours time but it did not happen. Since then (approximately noon) I had been repeatedly calling the centre number to follow up on the email not received which was never answered. I received a message stating the repair was done. I tried calling that number which was unrecognised.

The next day I went to pick up the device and on informing them the email was not received I was told yes the email was bounced back yet no effort was made to resend it or to get in touch by phone. Without making any changes my information given I received the message instantly.

A £249 service doesn't have a reachable contact and after paying this much - I feel very unsatisfied with such a service. (the repair is satisfactory)