"Excellent customer service"

Excellent customer service. The product itself is very user friendly. If you struggle with anything, the search topics are easy to use and very self-explanatory. If all else fails, their customer service is available 24/7 and they go above and beyond to be helpful, follow-up with a summary of the call so you can reference at a later time if needed - overall Therapy Notes is exceptional and pricing is very reasonable.

"This company is outstanding"

This company is outstanding. Starting a private practice is overwhelming. There is so much to do and even more to learn. Therapy Notes has been right by side every step of the way. What I appreciate most about them is every. single. time. I call tech support for a question, the person on the other end is knowledgable, kind and more than willing to help!

"The customer service experience was top…"

The customer service experience was top notch. They patiently answered all of my questions, even though some of them were due to user error.

"Patient and thorough! "

Lex was very helpful in walking me through the process to get my backend compliance revalidated and looking thoroughly into an issue that arose due to my oversight. She was patient and kind! I love this EHR company and have not called once without a resolution. Would recommend if you’re on the fence about an EHR for your practice.

"24/7 Customer Service is amazing"

24/7 Customer Service is amazing

I'm starting my new private practice and I've been very impressed by having access to warm, friendly, proficient customer service folks at odd hours - evenings and weekends, when I've been playing with the website and learning how to use it.

"Unsurpassable customer care!"

Unsurpassable customer care!! I chose Therapy Notes because they have not only a wonderful, progressive, and ever improving EHS, but because they care and provide immediate help during their generous business hours.

I could not run my practice without the professional, encouraging, and kind support I receive.

"Very happy with my recent subscription to TherapyNotes!"

I recently subscribed to TherapyNotes, and it has revolutionized my private practice. It meets my needs for HIPAA-compliant record storage, billing, and getting documents signed within the portal, and my clients love that they can do their own scheduling within the portal. TherapyNotes is easy to use, the platform is consistently dependable, and the customer service is outstanding! Whenever I have an inquiry, someone responds promptly and provides clear guidance with a supportive and friendly attitude. TherapyNotes has surpassed my expectations. It is affordable, efficient, and makes me feel like I've attained a new level of professionalism! I cannot recommend it enough!

"The person who assisted me was patient…"

The person who assisted me was patient and resolved a billing problem. She also picked up on the fact that my client's co pay hadn't been charged which was great. I have always had a positive experience with Therapy Notes.

"Love you all"

well, there are not words enough or superlative enough to express my appreciation for all of the services that Therapy notes, LLC provides for provider who just want to provide adequate and quality healthcare to a hurting nation.

"Therapy Notes provides the ideal set-up for practitioners!"

Therapy Notes makes for an organized, efficient, compliant private practice! Calling their 24/7 support line has consistently been a helpful, peaceful, and even enjoyable experience. I could not have imagined such an ideal set-up, and I am so grateful every day for this wonderful company.