"Prompt and helpful service, every time!"

Prompt and helpful service is the norm for Thearapy Notes. We've used their platform for 8 years and my phone and chat interactions have always been exceptional. Today I needed help with card processing compliance certification. I learned that I'd been doing things the hard way for a long time. Taylor was knowledgable and guided me through the process. An annual task that was burdensome for our admin staff is now fast, easy, and more accurate. A+ service.

"The success team members, especially Taylor, are kind, patient and thorough."

I am in the process of starting my own private therapy practice and recently signed up with TherapyNotes. I am so happy I did! Administrative tasks are NOT at all my strong suit, but the success team at Therapy Notes has been amazing in terms of helping me navigate the system. I feel like I can reach out for support at any time and will receive excellent service. Thanks so much TN, gold star!

"The representative was patient and…"

The representative was patient and friendly. Her response was knowledgeable and to the point and was quite helpful to me.

Highly recommended.

"Immediately connected"

Immediately connected, connection/representative was clear and easy to understand, they were able to answer my questions and give excellent guidance, along with an unexpected follow up with more assistance.

"Year end reporting"

I feel the reports section was not as well constructed as well as I would like. But Justin was a great help in finding a work around to get the information I needed.

"Always helpful"

Always helpful, quick and kind! The therapy notes team never ever makes you feel silly for asking any and all questions. They always make sure you get an answer and understand it!

"We have worked with Therapy Notes for…"

We have worked with Therapy Notes for many years. Always prompt, always helpful and adaptive to industrial issues/changes.

"TherapyNotes Is Customer Friendly"

TherapyNotes, LLC team is awesome!!
Great customer service if you have to call in for support of any kind. They are quick to answer and quick to locate and provide you the answers you need to get back to work and taking care of clients/patients.
"China" is the best support person I have encountered on the phone in several years and just made calling in a dream and not a nightmare like is expected anymore when anyone has to call for support. TherapyNotes has been a fabulous change for our office.

"Superb customer support"

Superb customer support - the team is professional and always addresses issues (which are rare) in a timely fashion.

"Great Customer Support"

Therapy Notes provides great customer support. They are always there to provide help, which makes building a successful practice much easier!