"Unmatched customer service"

I have heard excellent things about TN's customer service and got to finally experience it myself! I spoke to two lovely people yesterday who got my questions answered quickly and who knew EXACTLY how to help when I wasn't even sure of my questions. They are fantastic.

"24/7 support- Polite customer service…"

24/7 support- polite customer service with positive attitude wanting to solve the problems. Excellent!

"Therapy Notes help and support has…"

Therapy Notes help and support has never disappointed me. They are there 24/7 with minimal waits. The help is trained, knowledgeable, motivated to help and solve problems. They are patient and respectful in the process and if they do not know the solution they find someone who does. My admin assist and I frequently remark to one another how wonderful this resource is. I've used five other EHR services for psychotherapy software and NONE compare to this. If there is something they can do better they ask, they research and improve. Thanks!

"Tech support"

Prompt, clear, and effective tech support.

"very easy to use"

very easy to use

"Great value, responsive customer service"

Long term user of this EHR. Platform is frequently updated with helpful features--without increased cost. Customer service is responsive and skilled. I needed assistance with PCI compliance and the support professional went above and beyond in updating my PCI compliance and requesting a fee refund.

"TherapyNotes Support is 5 Star"

Natalie was so helpful in getting our office set up for payment processing on TherapyNotes and answering all of our questions. TherapyNotes support is truly unrivaled.

"Great Customer Support"

I was able to reach someone to help directly (Shakiera S), and she guided me through my issue very clearly and succinctly. 24/7 support and no hold times also made things easier.

"Quick Response Time"

As always, the TherapyNotes staff was friendly and helpful. The response I received was quick and the information provided was exactly what I needed.

"Most Professional Med Rec (Plus) System Out There"

As a psychologist, documentation is an ethical obligation and a bear to handle. TherapyNotes makes it easy to be organized and thorough. They have form templates that indicate what needs to be documented for each type of note (e.g., progress, termination, etc.) and allows shortcuts from earlier notes, where appropriate. The scheduler lets you include everything you need, and is linked to notes and billing, so that nothing falls through the cracks. You can bill insurance directly and easily with a push of a button. There is even an option to take cash, HSA, or credit card payments. And customer service via telephone where real people answer the phone 24/7, and are professional and supportive. There are more features but the best thing is that TherapyNotes is the most professional electronic medical record (plus) system out there.