"Scammers"

Paid for an ash vacuum cleaner, never received it, no response to emails. Pending legal action against these scammers.

"A***"

Hard to find product with fast delivery and 1 hour time slot provided.

"Having paid for a Log Splitter through …"

Having paid for a Log Splitter through Tool-net on 23rd of December I was told on 5th January by email more money was required to pay for the delivery to Ireland. This I did on 10th January to receive an email on 11th January telling me the Log Splitter could not be delivered till September. So I cancelled the order. All I can now get is Customer Service emails there is no way to speak to anyone and I'm reaching breaking point with all this delay. VERY POOR CUSTOMER SERVICE

"We have been waiting for 8 months on a …"

We have been waiting for 8 months on a refund. Their phone number is inaccessible and no proper communication on email.

"Great Customer Service"

Bought wood rot treatment at the best price I could find with Tool-Net. A couple of cans were damaged and leaking when delivered. Contacted Tool-Net and with no drama replacements were sent. I'd definitely buy from them again for the price, range and customer service

"Tool-net have an outstanding range of tools and materials at great prices."

Tool-net have an outstanding range of top quality products at great prices. Ordering is very straightforward and transparent; delivery was on time and well notified by email. I will use them again.

"Fast delivery and good price"

Fast delivery and good price

"Great range of tools at very …"

Great range of tools at very competitive prices
Fast and efficient, with good after sales customer service
Highly recommend tool-net
Francis

"Best prices around"

Best prices around, Brilliant.

"This site is a front for a Scam"

Purchased a tool I required urgently before Christmas, was then sent an email 2 days before Christmas stating it was discontinued. I checked with the manufacturer and it was not discontinued so I asked tool-net for a full refund which they said would be done within 24-48 hours – that was before Christmas, still waiting and coming to the conclusion that this company is nothing more than a scam. No way to call them and they no longer respond to email. Avoid and use another company to purchase from