VORTEX SPAS NEW ZEALAND LIMITED
Joyreen
"Oh So Good"
We did not think that a Spa could be so useful, aches and pains dissolve as the jets roll over the body. Colours add to the magic, would recommend
Vortex Spas to anyone.
Ali and David
"Vortex Spa"
Love our new vortex spa, everything does what it should, easy to use.
The installation guy was awesome, friendly and helpful. Turned up on time and was on his way again in about 90 mins with our new spa full, tested and heating.
Diane
"Awesome Vortex Spa"
Love my spa, and the service I received was fantastic.
The delivery went so smooth, and the man who installed the spa, gave amasing information on care and maintenance of the spa.
The experience on purchasing, the delivery, and payment all went without a hitch. Even received follow up calls after a couple of weeks.
Thanks so much Vortex Spas
Eric De Bruyn
"I love my Spa, use it almost every night"
It was disappointing that the pump packed up after about 4 months, but Vortex sorted it very quickly and painlessly- very professional and supportive. The delivery and installation was also faultless.
Clive Turner
"Great Spa and Service"
We love our Vortex Spa, use it everyday
Matt
"Fantastic spa and service"
Just finished getting our Vortex Neon spa pool installed. Alden who installed the spa was very professional and gave us a great run down on how to work the spa after it was up and running.
We love our new spa, we use it every day.
Lee Wood
"Faultless"
We purchased a vortex mercury spa and would recommend the spa or company to anyone. Right from the time of purchase the vortex staff couldn’t have been more helpful. The delivery was a breeze with the spa arriving on a trolley and wheeled through our gate space and the spa positioned right into the spot we wanted it. Our questions have been answered in a friendly and informative manner and there have been several questions as we were new to having a spa.
Colin Craig
"Good product poor information and feedback"
We purchased a Gemini 2 person spa at the Fieldays Hamilton in 2014. We are very satisfied with the product. However we are disappointed with the information supplied in relation to the controls. There was no booklet supplied and there was no electrical cord supplied with the spa. We had to supply the installer with a commercial electrical lead to allow him to hard wire the spa to our outside approved electrical socket. At the Fieldays this year 2015 we approached the staff to ascertain how to program and drain the spa and they were not interested. We actually had a couple with us interested in purchasing a spa but they were deterred from the Vortex brand owing to the lack of response.
Gunter
"Spare parts for Spa pool."
Thanks heaps Andrew,for getting this little problem resolved!
Not only did I get the parts under warranty,you guys installed it for free for me as well.....
Absolutely great service!!!
Cheers Gunter
Treena Christian
"Vortex Review"
We brought our spa almost 12 months ago and this is the first contact we have had other than emails with spa special pricing, which we don't need as we already have a spa!! We have had no emails or contact checking everything is ok and or offering to sell us product for the spa, a very big let down and a basic side of the business you could have easy ongoing sales.
We love our spa but living in the country had a few issues with water which we weren't told about until we had a problem luckily we found a pool shop to help us with this. Good spa but not great after sales service!!
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