VORTEX SPAS NEW ZEALAND LIMITED
Megan Gilbert
"No complaints here."
Great service. Awesome delivery service thanks to Francis. Smooth setup and running like a dream.
Amy
"161006009H"
It all went well the guys that delivered the spa were great they were very helpful with any question. Happy to deal with them anytime
Rod de Vries
"Outstanding end to end service and spa"
From a casual online enquiry over the Xmas period through to delivery and installation today , I could not fault anyone I dealt with. Niesha was fantastic with all early enquiries, Sandy handled all the admin and kept me informed thoughout and Francis delivered and installed and showed me how spa worked very professionally. All an asset to the company. If the spa is as good as the service then it's going to be perfect!
Angus
"The BEST decision ever!"
Ordered my Nitro Spa after hearing so much about Vortex Spas, and managed to get an excellent deal on the day. The spa arrived exactly when promised, a couple of days before xmas, and the installation went without a hitch. I didn't realise that spas can do so much more now... I had an old hot spring spa that was noisy and gave me about 10% of the joy the new Vortex one does. My family has sensitive skin, so water quality was very important to me, so we ordered the full ozone/UV system, and use a non chlorine solution which is amazing. Every time I open the spa, I am amazed at how pure the water looks and feels.
Product and service have been way beyond expectation, thanks to you all at Vortex.
Leanne
"Customer Service"
The staff were extremely friendly and helpful.
We ordered our Vortex spa in November 2015 and due to our pool area not being completed until November 2016. Vortex spas stored our spa pool for free, for the 12 months.
The men that delivered and set up the spa pool were very professional and again friendly.
Would recommend using Vortex for your next spa pool purchase.
michael mishriki
"awesome service"
Mary was great
effective communication and fast resolution of problem with Bluetooth speaker not being installed
delivery was on time and delivery people were friendly and helpful
Jandre Grobler
"Great service, great product!"
I had great service from the beginning across the board from the customer service team right through technical support. I love my spa and it is the the Best Buy I made in a very long long time. I have already recommended this product to a family member and friend.
Matthew
"Great service"
I found the whole engagement smooth - from sales through to installation. Communication was good. The spa was delivered when agreed, the companies used to first deliver and then to instal both did a great job too, a very seamless process. The spa itself is great and the instructions provided short and succinct (and clear), so that I immedidately felt confident I could run the thing properly.
Aaron Lovelace
"Service Supreme"
Whilst i must say that we had a few technical issues with our vortex spa, Michelle and the Team at Vortex Spa's could not have been better, they really did go above and beyond the call when they came and decided that they were not happy with the spa and what had happened and decided to replace the spa for us, Vortex Spas you have one very happy customer who will recommend you on your customer service to any one. Well Done and A+++
Chris Morgan
"Amazing service , amazing experience"
From the initial conversation with Mary, I was confident in what I was purchasing and the experience I would receive.
Outstanding from sales, customer service and installers - thank you for a great experience
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