VORTEX SPAS NEW ZEALAND LIMITED
Corey
"Simple, everything just happened"
From initial contact and enquiry to pick up and installation the whole process was easy . Information and explanations were given when asked with in a day.
Richard
"Great service and follow up post delivery. Frank was great and very knowledgeable, a great asset to have within your business"
Overall very happy. Pre delivery it would have been great to be updated the way we were post delivery. It's been great and we are confident vortex will be there for to help with any questions and concerns we may have in the future. Thanks very much!
Helena
"Fabulous, loving our new vortex spa!"
First class treatment from purchase to installation to follow up support. Our family loves our new Vortex spa and will gain ongoing enjoyment from it.
Keith
"Vortex Cerium"
Great spa! My only issue is I am 6 foot tall so I can't sit in one of the corners (the neck therapy collar seat position) which was a big let down;(
Otherwise the rest of the family are loving it!
Paul Proctor
"Outstanding product and service"
After much research I decided to purchase a Xenon Avante spa from Vortex. From the word go my experience was excellent. Niesha, the Sound Island Sales Manager, was very helpful and responded quickly to all my emails and questions. Even at this hectic time of year installation was scheduled very quickly and Alden, the installer, was superb. He did a great job positioning the spa in what proved to be a tricky location and then spent plenty of time taking me through the set up process, controls and ongoing maintenance.
Most importantly the spa is superb - very high quality and loaded with features at a very competitive price point.
My wife and I were sat in the spa last night talking about how rare it is these days for anything you buy to exceed your expectations, but our Vortex spa has certainly done that.
Cannot recommend highly enough. If you are considering buying a spa my advice is simple - go for it, you won't regret it, and make sure it's from Vortex!
Mich
"Great products, highly satisfied"
Love these spas.
We bought two, one for a holiday home and one for us. and we love them. Easy to set up and maintain and the support of Vortex NZ is awesome!
Pete
"Great spa once we got the leak sorted out."
had a problem with a leak but Michelle was fantastic in getting it sorted,The kind of service you need when you are out of town !!! We enjoy the spa very much Thanks Michelle!!
Kath
"Awesome service"
Thank you for your help in assisting us make our purchase. Niesha, the South Island Sales Manager was particularly helpful and knowledgeable in addressing our needs. The delivery arrangements were prompt thanks to the office staff and Alden was fantastic in setting it all up for us. We couldn't be more pleased.
Doug and Jean-Ann Holt
"We reviewed all the spas on the market over a three year period and kept coming back to Vortex for quality of build and value for money."
The customer service that we received from Patrick was second to non, even though it took us three years to check out all the competition!
The attention to detail in the quality of the construction of Vortex spas is excellent.
Delivery was on time, and in our set up was a very awkward lift onto the deck, all handled expertly by the Vortex staff.
We have been using the spa now for a month and are thrilled with it.
We definitely made the right choice!
Martin
"Vortex Spas"
We purchased a family spa through Trevor. The delivery guy was great, ensuring the spa was fully operational, and gave me a full run down on maintenance and cleaning. Starter kit has everything we need. We have seen other spas around, and from our perspective the quality of the product is great value for money.
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