"Superb"

Great product. Friendly and helpful staff. If I decide to upgrade to a bigger spa, I will definitely be getting it from Vortex Spas :)

"Unsure what the actual issue was but it is resolved now"

Our spa is now working so that is the desired outcome but we dont know what went wrong or if there is anything we need to do in future to stop it happening.

We emailed the issue to the help team and they told us a tech would be in touch, several days later I emailed them and was told a part had been ordered and the serviceman would be out when it arrived (which differed form how I interpreted the first email). We were confused as no one had been in touch to clarify anything so we were unsure how they knew what part needed to be replaced. The serviceman was also confused as to how they knew which part was required.

The servicemen replaced the part while we were out so we didn't get to speak to him either so still have no idea what was wrong with our spa or what caused it

"New filters"

Had a problem with the two water jets, one wasn't flowing evenly, rang up and was greeted by a very helpful woman who said I needed new filters. She explained how to change them very clearly. The filters arrived within 48 hours (we are on rural delivery) they were easily replaced. I had also explained that I had problems with the headrests, so she included a free blow up headrest, works beautifully.Top marks to them.

"Would definitely recommend Vortex to anyone considering purchasing a new spa!"

Excellent customer service. The spa was delivered on time and expertly manoeuvred into place, not an easy job!
We have used our spa every single day and we absolutely love it. We now spend our family time hanging out in the spa together rather than staring at screens. Happy family!

"Vortex spa review"

We have had our spa for almost a year now. We looked for sometime to find the best spa for our family within our budget. Lucky we found Vortex spas at the Canterbury A&P show. It was nice to speak with the manufacturer and not just some salesmen. Having a Spa that can fit a family of five tall people is amazing. Its like another room. Best thing no devices go near the spa so theres lots of quality time. We had a small problem with a control board this was fixed and replaced within 3 days. Service guys are really nice. Our model is a Spectrum and adds $50-$70 onto a moonthly power bill. Cant complain!!!!!

"Our new Vortex Spa"

We have only just received our Spa and are really please with our purchase. With Just Pam and I at home the Mercury model is ideal to suit our needs. From order through to delivery we were well informed all the time
Also a couple of minor leaking problems ( not unexpected) were promptly attending to both after a call to Vortex customers services and same day call out from Mike and his service team at Pool tech in Christchurch. Really impressed.
Kind Regards
Brent & Pam

"Experience With Vortex Spas"

We have had our new spa for just over 7 months and really love it and would highly recommend it to others. Our Cobalt model has an 8 / 10
therapy rating and its most certainly all that and more. The neck and shoulder therapy is amazing.
The level of service provided by Patrick Scott and his team is fantastic and they are very accommodating.

"Commend Vortex Spa"

Our dealings with Vortex Spa Company has been excellent. The staff are great, spa is excellent the only complaint we have is that we are very disappointed with the spa filters getting more & more expensive to purchase. When we bought our spa they are were around $30.00 each and we need three, now they are $70.00 each. So, it is now very expensive to change filters every three month $210.00.

"vortex spa xenon"

Great spa, excellent service, delivery and installation. We were missing a cover lifter which they sorted out straight away. Our only issue being that the clips on the spa cover could be a big more heavy duty, apart from that we are well pleased with our choice.

"Excellent service and timely dellivery."

Easy website to navigate and great, prompt service.