"You should get one too"

I purchased the Spectrum spa in January. The process was easy, the delivery/install was easy, the spa is amazing and the envy of everyone that either sees it it gets to use it.
I emailed Vortex service when I thought there was a problem with the led light switch on the control panel. I received a call from a tech in Australia shortly after that. He walked me though the control panel and cleared up what happened to be my confusion and there was no fault with the spa.
I love it and have found Cirtex to be great to deal with.

Many thanks,
Matt

"Vortex Swimspa"

The swimspa is fantastic. You can easily see it's really well designed and constructed and serious design-thinking has gone in to it. Replaceable, pretty much everything.
The covers on the spa are just fantastic. They line up true, they're light and really easy and quick to manage with 2 people.
The lights are heaps of fun and make night swimming really enjoyable. The motors kick out serious grunt and I can swim against 1 or 2. Three, well that's just something else entirely. Fun I think.
The massage jets are in all the right spots and you can twist them to the perfect stream you're after - super quick, super simple.
The thing that has made me a fan more than anything else I think is the service. The 2 gents Jack and Frank who did the install - really on the button and then Sandy and Colleen who handled the during and after sales service - really top-notch.
We had some pretty large logistics to cover in regards to getting my pool to it's new home pad - but thanks to the Vortex crew - it got here. And now 'we' (my family) are in the swimspa almost every night (and it's winter, and it's been nothing but torrential rain!)
Lovin' it!

"Fantastic Customer Service - Both Before and After Purchase"

These guys have been awesome! Neisha was fantastic and helpful with all of our pre purchase questions. Had a small hiccup with the delivery, but they were hugely apologetic, didn't muck around getting it sorted, and also gave us a voucher to use in their spa store. After we had our spa installed, both Neisha and Sandy have been so helpful with all of our queries and initial start up. They've never once made us feel like we've been a pain - even though they may have thought it. We wouldn't hesitate to recommend Vortex to anyone, and if we ever upgrade our spa one day, we won't be looking anywhere else.

"Overview"

Customer service, delivery and installation were all very good. Detailed breadth and depth of knowledge by all staff involved. Helpful, polite and nothing was too much trouble.

With regard to delivery to Tauranga from Auckland, we received phone calls from both Vortex Spa as well as the courier driver to confirm details.

"Excellent Service"

Installation was very smooth and installer informative. Any queries I have had have been dealt with by customer services very well.

"Amazing spa"

We are so thrilled with our vortex spa it is a long awaited treat for our family and it has surpassed expectations!! Would highly recommend to anyone. Only thing I think is a little lacking is clear care instructions or quantities and more info on adjusting levels if needed.

"Hot spa & Service"

Did a lot of research into the right spa for our needs and Vortex came out on top,
Great customer service with an efficient support office staff who are willing to go the extra mile.
Love the spa, price and quality they are head and shoulder above the rest.

"Hassle Free Installation and Excellent Customer Service"

The Spa was delivered and installed by a pleasant and helpful guy.
He spent a couple of hours installing the spa and explained how to operate which was very useful for a first time spa owner.
The chemical regime is confusing with typed notes and booklet difficult to follow at times.
You can phone customer service to assist with any queries.

"Vortex Spa"

Vortex Spas NZ Ltd is a very professional company selling a top class product.
I would recommend them to anyone purchasing a spa.
They are a role model business and I would quote them as a company as to how you run a successful business

"very inpressed"

other having a leisureite spa that i had problen other problem
now have a vortex which is amazing back feels alot better and feel so lucky to have amazing spa thats so relaxing thank you vortex