"VMI has got great selection of products…"

VMI has got great selection of products and pricing. Most of all I love their outstanding and reliable shipping! Highly recommended!!!

"I would give zero stars if I could."

I would give zero stars if I could. I called about a missing package I ordered through Walmart after it was 3 days past the expected delivery date, along with 3 days past the past tracking update.
I called Walmart customer service, and they agreed the package was lost, and would reach out to VM Innovations on my behalf.
Later that night, I saw the tracking information updated to show the package had been loaded on to a truck at 8:41, sent out for delivery at 8:42, and delivered at 8:43. This clearly is not possible.
I still don’t have a package, and VMInnovation have shrugged their shoulders. NEVER order through them again, and Walmart should be ashamed of partnering with such a fraudulent organization.

"Bought an infrared ceramic heater…"

Bought an infrared ceramic heater 🤬Doesn't work. Has an E2 code. The company wanted me to take it apart and fix it. NOOOOO! I paid too much this is total crap. I will be on every social media platform until this piece of crap is picked up and money is back in my account. This was my first and last interaction with Google expresss!!! You suck by association! Total charlatans the whole lot of them.

"Exactly, Bait and switch disgraceful con artists"

The exact same thing exactly. So I am literally copying this review, LOL. This is exactly what I was going to type.

Bait and switch disgraceful con artists
Identical experience to others. We needed 32 LED lights based on a recent renovation to home and a rental. This sale looked ideal. We bypassed several other Black Friday LED sales to go with this company. Then three days later they matter of factly say...whoops, we don't have it. Sorry about that. But here's 15% off. Try again at our jacked up rate.

It is difficult to believe everyone in the back room actually passed off on that as a proper way to proceed. You would think there would be a fleck of common sense and decency within the bunch, an understanding that occasionally it is better to sacrifice a few dollars in able to maintain good standing and a loyal customer base. Nope. Obviously not, not at this joke company.

There is no chance I would ever consider them again.

"Bait and switch disgraceful con artists"

Identical experience to others. We needed 32 LED lights based on a recent renovation to home and a rental. This sale looked ideal. We bypassed several other Black Friday LED sales to go with this company. Then three days later they matter of factly say...whoops, we don't have it. Sorry about that. But here's 15% off. Try again at our jacked up rate.

It is difficult to believe everyone in the back room actually passed off on that as a proper way to proceed. You would think there would be a fleck of common sense and decency within the bunch, an understanding that occasionally it is better to sacrifice a few dollars in able to maintain good standing and a loyal customer base. Nope. Obviously not, not at this joke company.

There is no chance I would ever consider them again.

"Beware of the seller"

Beware of the seller. Advertises products that are not in stock, or at least, not in stock at the price they're advertising. This would be bad enough, but when they let you order something, they pull the money immediately, then hold it before letting you know it's unavailable.

Simply by not billing until the order has shipped would show that customers matter but instead they've set themselves up as a bait and switch company.

"Bait and switch to boost sales"

One of the worst companies out there trying to deceit the customers. The online store had a promotion to sell LED lights for $10.99 on black friday, they took the money, and then on monday, they just emailed me saying it was out of stock and asked me to place the order again using the 15% coupon. They price is now $60, not $10.99 originally offered.

"How dumb do they think we are. ."

I’d like to say I am exaggerating, but here’s the unadulterated facts. 1. They were company behind the curtain for an online Walmart purchase. 2. Quickly received but outer box in blemished, box on coffee maker is crushed but the shrink wrap was in every bump of the crush so product sent out in defective box 3. All the usual packing paraphernalia, not there. 4. No shipping receipt in box 5. Plug in and inside of 30 seconds it smells like electrical fire. 6. Owners manual says cord is supposed to be retractable. It is not operating. Conclusion. Someone bought this, returned it in damaged box with broken cord, this company shrunk wrapped it and sent it out.

"I sent back 2 Kenwood 12" speakers…"

I sent back 2 Kenwood 12" speakers under warranty and only received 1 back and have sent several emails to them about the 2nd one and haven't had any kind of response this company sucks and we will never order anything else from them and do not recommend anyone else doing any business with them EVER if you don't care If you are totally ignored by customer service go ahead and buy from them but I never will again. Well after I posted this I found a phone number and called them. The guy that answered was very polite and said they hadn't received any emails that I had sent through Wal-Mart and apologized for any inconvenience and that he could see that they had only shipped one speaker out and would have the other one shipped out and I should receive it sometime next week so we will see how that goes..update speaker arrived promptly and issue is resolved ..computer error ..great customer over the phone

"Company is a sham they do not know…"

Company is a sham they do not know customer service and the have defective merchandise.