Cruise and Passenger Services Limited
Caroline Watkins
"Excellent service swift and efficient"
Excellent service swift and efficient
Rosemary
"Brilliant!"
Efficient, Organised, friendly service.
Ozzo Austin
"Exellent Service"
We used CPS to park our car at Portsmouth Terminal to board SAGA cruise ship. On arrival our luggage was removed and loaded on board for us. Our keys were surrendered on the spot. On return we retrieved our keys from the desk and our car was close to the terminal, our luggage was taken to the car and the exit shown to us. The whole experience was quick (minutes) efficient and with very friendly staff.
Bob
"Beyond the call of duty. "
On boarding I was phoned by Supervisor Debbie that my car had a flat tyre. I couldn’t react to the situation as I was unable to leave ship.
Debbie and her colleague Richard said they would try and sort it.
On arrival back, the car had been fitted with a new tyre.
My sincere thanks to Debbie and Richard, who went the extra mile and assured our homecoming was stress free. They are both a credit to CPS.
Chanaka Rajapaksa
"Good service ❤️👍"
Good service ❤️👍
John Freeman
"Price increases nearer to departure date"
Used CPS parking on previous occasions and have always been really impressed so I decided to used them again for our next Princess cruise in May. Having checked their prices last weekend it showed that my booking for 15 days would be £242 so 3days later I proceeded with the booking online and was amazed to find that the price had increased by £50 so rang CPS to ask why and was informed that the price increase was due to spaces being limited. To me this sounds like they are profiteering as the cruise departure date gets nearer, my advise is book as early as possible to avoid this price hike.
LW
"Retrieving car in an emergency "
We had to retrieve our car from the cruise port early due to a family emergency. Despite P&O not warning CPS we were returning home, CPS located our car within an hour and ensured it was ready for us. Sarah was excellent, as was the manager - it was his day off. I cannot thank them enough for this outstanding service which meant we reached our family as quickly as possible.
MegCustomer
"Great service…"
Flying out to Singapore to join Queen Mary 2 who will dock at Southampton in 5 weeks time. Wanted to leave our car in Southampton before heading to Gatwick for our flight. Richard the terminal Manager and Sarah went out of their way to accommodate us, even moving an appointment to meet us when we were late arriving. Thanks to both of you, you made what could have been a stressful situation very manageable
Chris Dickinson
"Easy parking."
Arrived at destination. Followed sign for CPC. Told where to drop bags. Drive to man in CPC yellow jacket. Hand over key. Get receipt. Go on holiday. Return. Directed to CPC desk. Exchange receipt for car key. Ensured I knew about the major roadworks on the M25. Told me where the car was. Directed in the carpark straight to my car and trolley taken away. Could not have been simpler and the staff any more friendly or helpful.
N Hughes
"Easy to use and car was waiting on…"
Easy to use and car was waiting on arrival even though cruise was delayed by 3 days.
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