"We recently purchased a BK 1 electric…"

We recently purchased a BK 1 electric balance bike for our granddaughter. Upon assembling, we could not get it to hold a charge or work at all. We filmed a troubleshooting video as requested and a replacement battery was timely sent to us. After installing the battery, we experienced the same issue of the balance bike not responding. After reporting this, a replacement BK1 electric scooter was immediately sent to us. This one is operating without any issues. The process of the team at high boy was quite impeccable, and we are very pleased on how they handled this situation and in such a timely manner. We had previously purchased 2 DK1 electric motorbikes for our grandsons who have had them for a year ( age 6, rides it every day and age 4, still trying)
We have had a great experience with Hi-Boy products and their staff.

"Love this brand "

Purchase a couple years ago and it has been reliable. Still working great and running the same as it did two years ago

" Good for bad knees"

I had the S2 Pro and liked it very much. I am 76 years old and used it to ride around our little town and to go to the Post Office. I have bad knees and the cracks in the road hurt my knees going over them. I then went to the X300 and the bigger tires and front shocks made the shock to my knees go away. I really like the little bigger platform and gained a little higher speed. I would recommend this scooter and give it high ratings.

"Great and quick response to an issue."

Great and quick response to an issue.

I received a fault code and HiBoy staff was able to assist quickly. Very happy!

"Used all 4 years of college!"

I am proud to say I have used their scooters all 4.5 years of my college career! An owner of the S2 model, it gets me where I need to go all over campus. Fast! Enough battery life to last the whole day as well, which is impressive considering a great deal of my campus is on a hill. Would recommend to anyone.

"Good Units, Kids love em, Excellent Cust. Srvc."

Purchase 2, 1 fro each of my boys, 4 and 6. They love em, use them ALLLL the time. Battery life is sufficient, Mode selector (1-2-3) option IS A HUGE + especially as we got these to ge them started.

Would highly recommend over coopetitor's such a "Razor."

"Hiboy functional for commuter students"

My Hiboy came quickly in the mail and was relatively easy to set up independently as a college student. I did not have a car at college for my first year on a medium/big-sized campus, so investing in another form of transportation was important to me as a commuter student. The Hiboy scooter was easy to ride, and I quickly felt confident in my scooter abilities. I have put my Hiboy through quite a bit of weather, and an accident or two, and the scooter still functions fine. I would recommend a Hiboy scooter to a commuter student without a car!
I have had a few minor issues with the stiffness of the folding feature and sometimes the on/off button getting stuck, but neither of these issues impacted my ability to get to/from college- just a bit of annoyance.

"My HiBoy S2Pro is SOLID"

Purchased 10/2022 and my HiBoy S2Pro is still solid. Had a couple tumbles and it's held up as well as can expect. Had to replace the tires due to wear, but battery seems to still be good and can still reach it's top speeds without a hitch.

"Great experience and great product."

Great experience and great product.

"Great product"

Great product. I bought this for my daily commute 2 years ago. It has been functioning very well since then. Even though it turns cold during the winter season in Northern, it still has great performance.