BuyMyPod

High-Tech Tools and Innovations
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220 reviews
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BuyMyPod

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Megan D.

1.00/5.00

"Yep, it’s a scam :("

Hoping maybe this review will get some attention, as my texts and emails haven’t :( I was told my iPod was received last week but can’t seem to get an update or anything. Would love any information! Thanks!
Update 1/20: No response. I wish BuyMyPod would have a realistic timeline of when you can expect your payment/any kind of response…this seems incredibly scammy :(
Update 1/29: still nothing.
Update 2/6: STILL NOTHING
Update 3/9: can’t believe I’m typing this. STILL nothing. Are you serious?????

19/01/2023

Anonymous

1.00/5.00

"I have not had any problems in the past…"

I have not had any problems in the past but this time, I have yet to get paid and it has been a month since they received my device. They have not responded to email or text.

15/01/2023

Ann

2.00/5.00

"No payment"

I sent my phone in November 2022. They say they will send payment, but I'm still waiting. I've emailed and texted many times with very little response. Very frustrating to deal with. I will update if payment ever arrives.

Received payment with Apple Pay 1/15/23, so I will give another star.

15/01/2023

Judy Cleavenger

4.00/5.00

"I sent my iPhone 7 Plus in November of…"

I sent my iPhone 7 Plus in November of 2022 and although I have had response and promise of payment it has never been received. Everyone needs to file complaints with the BBB to get this business shut down.
Payment was received today. Thank you. I will update my experience to a 4.

14/01/2023

Greg M.

1.00/5.00

"I attempted to sell my iPad to this…"

I attempted to sell my iPad to this company. They received it on 12/19/22 based on USPS tracking. I still (as of 1/13/23) have not received payment. I have contacted them via text and email and there has been only one response (asking for my name) ... and still no payment. I looked up the address that was on my shipping label and it is a single family home (not a business location) in Burnsville, NC. I won't put the home owners name (available on Yancey County property records) on this review, but I'm pretty sure it is a scam. I am resigned to having my iPad stolen.
Update 1/14/23: I have received full payment for my device, I'm presuming based on this review.

13/01/2023

C DeBauche

3.00/5.00

"Took longer than expected"

We purchased new iPhones back in November 2022. I have sold other apple items in the past to other sellers with no problems. When deciding to sell old iPhones(SE 2nd Gen. and 7) along with an iPod that we would no longer need I thought to try a new company. All iPhones and iPods have screen and back protectors applied and are in cases from day one, so they are in excellent condition. I even have the original boxes. This site had the highest price on the iPod and phones. Nice looking website and fast delivery of return label. The items were sent out Nov. 22, 2022 and picked up on Nov. 26. This being the beginning of the holiday season I thought it might take a bit longer to process the order than stated on website. On Dec. 2nd after no contact from company, I sent an email asking about status. Was told that an email was sent on Dec. 1 and if I didn't receive it that she would resend it. It was resent and received. The first email went to my spam folder. There was a problem with the iPhone 7 and iPod. No issues with the SE but they could not give stated price for other items. Decided to take the lower price on the iPod but asked for iPhone 7 to be returned. On Dec. 6th was sent an email with pdf of return label and tracking number. Received payment for SE and iPod on Dec. 7 via Apple cash. The tracking number on USPS.com showed it was still waiting for item on Dec. 20th. Between Dec. 6 and 20 I sent several emails and texts with no response. On Dec. 20 I contacted them and asked why it had not been sent out yet. I was informed that it would be sent out that day, which it was. On Dec. 24th finally received the package with a check for the original price instead of the iPhone 7. I was quite happy because the only issue with the phone was that it had a screen protector that I forgot to remove. I deposited the check but on Jan. 5, 2023 the check was returned marked NSF and with a $12 bank fee as well. Contacted company and asked for Apple Cash instead. Got a response just 20 minutes later saying "Hello, yes I am sorry this has occurred. I will send that to you asap!" Have sent two more emails with no response. As of Jan. 11th I am still waiting for payment. I was happy with my experience until the check was returned with added bank fee.

I see that there are positive reviews. I just wish mine was one of them. Communications with this company is hit and miss.

Finally received payment via Apple Cash on Jan. 12, 2023.

11/01/2023

Amanda Joseph

1.00/5.00

"This is the worst experience I have had…"

This is the worst experience I have had trading in an iphone. I sent my iphone in back in Dec 2022 and received an email saying it was received. Then silence for a month. I emailed customer service and they claim they sent me an email offering me cash for my iphone. I requested payment for the device, but it's been over 10 days and I have not received payment and customer service has ignored my emails and text. I am convinced this is a fraud operation. STAY AWAY.


Update: customer service responded and said they would send me payment in 36 hours. I have still not received any payment. This is 100% fraud.

11/01/2023

Janet D

1.00/5.00

"At the beginning everything was great"

At the beginning everything was great. Shipping label and box arrived very fast. I sent back my iPad. Got an email stating a check was being mailed with the agreed upon price. I never received the check. Kept texting the company and the only reply I got was sorry will send it Venmo. I never received any money. I will keep you posted if anything changes Update 01/19/2023 company sent me my money and apologized for any delays

07/01/2023

Fernando Girao

3.00/5.00

"payment now done"

Payment has now been done (today) they just need to improve their process for timely communication with their clients. Thanks.

I sent three devices to BuyMyPod in November 2002. Upon review by their team, we agreed via email that I should receive a payment check of USD 46.00. I have not yet received any check and the last email communication sent by BuyMyPod was over one month ago. I even don’t know if the check was mailed to me.

I tried additional contacts via text, email and phone call, but no one answer nor respond.

Very bad customer service and at this point I even don’t know if I will receive my check.

07/01/2023

Howie

1.00/5.00

"No payment, no response"

I sent two devices to them in late November. I received one email saying one item has low speaker quality and they lowered the price. I agreed on the price but no response and no payment. I write two emails later still no response. I texted them before the holidays and they said ‘I will make sure these are both updated today’. But I didn’t get any update since. I text him a few days ago. No responses.

Update: Over 1 week after they said will reply to me, they haven't contacted me about my orders or the payment.

06/01/2023
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