"Nothing but a scam"

Nothing but a scam.
They received two iPhones.
Gave me a lower price that original reported.
Had to prompt them after a month for payment.
A month later and still no payment.

"Never Received Payment"

Sent my iPhone into BuyMyPod in November. Was originally offered $110 for my phone. After inspection, they reduced the offer to $95, which I was fine with.

Two days later, they backed out on their offer of $95 (even though I had immediately accepted their first offer) and reduced the offer to $47. I rejected their second offer and asked them to return the phone. I never received a response.

Two months have passed and I haven't received my phone back nor a check for their offer. I've texted three times, emailed twice, and even called directly. No responses. Really disappointing customer service. Stay away from BuyMyPod!

"THIS COMPANY DOESN'T PAY YOU. THEFT!"

This company has been holding my phone with no payment for almost a month. I have filed a complaint with the BBB. I have tried multiple times to get in touch with them, emails, text messaging, phone calls. They continue to tell me they will send payment but do not. This place is a scam. Do not trust them, do not send them your device! THEY DO NOT PAY!
UPDATED - it's been a whole week. The company has told me via text multiple times that they will send payment, but no payment comes through! This is appalling. PAY YOUR BILLS!

"I sent two devices to them on December…"

I sent two devices to them on December 16th and they were received two days later. After confirming this with the postmaster in NC I was told that they pickup their mail in person. I sent a GV message to Matthew and I received no response. A few days went by and I sent another message and this time I received a response saying that an email was sent and I must have missed. I ended up finding it my spam folder and I was told one device was carrier locked and they would offer less and the other had a few scratches (which, to me, it was flawless)... I agreed to a slightly lower sale price and assumed that prompt payment would then be made and once again it's radio silence. This has truly been a bizarre experience and have no problem giving a few more stars if payment is ever completed. I'm not sure what is going on here!

*** Payment was made on 1.5.23 via Zelle two stars added

"Never received payment"

I sent in my old phones and ipad in August and confirmed that they were received. I have still not received my payment even though it was supposed to go through as soon as they received the phones. I have followed up with the company 3 times since and never received a reply. I consider this stealing at this point.

"Haven’t paid me and won’t respond back"

It has been almost a month since the company said they received my item I sent in. I still haven’t received payment for it. I contacted them and they said they would fix it and get my payment sent. The status was never changed on the website and I contacted them the next day asking for another status update and when I could expect payment. They said they would fix it “immediately” but never responded about when I would get my payment. I have sent 2 more messages asking for status since then and they will not respond back. It appears they are not going to pay me and now my item is gone since they have it.

"BuyMyPod is a great service"

BuyMyPod is a great service. I have been selling all my old iPhones and iPads on peer to peer sites, I will never waste my time again with those sites. At least with BuyMyPod, I get paid for my items even if they aren’t perfect condition. Thank you much!

"It all started great"

It all started great. The process is easy. But now I am chasing for my Payment. They mentioned one device had some scratches so I agreed on a lower amount two weeks ago. I haven’t heard a peep. I have asked twice for an update and crickets….
After posting my review they reached out immediately to help resolve the issue. It was taken care of immediately.

"If I could leave a zero star I would"

If I could leave a zero star I would. I sent my phone on Sep 29. They acknowledged they received it. Never received my $92 payment I was promised. I messaged them in Nov and they advised they had emailed me in September telling me there was an issue with my phone and it is now only worth $20. This email was never sent and never received- they didn't even receive my phone until OCTOBER so how did they send me an email in September AFTER they checked out my phone? Impossible. They did not provide a copy of the alleged email because it did not exist. I told them if they were not going to honor the $92 I was quoted to please send me phone back. I was told my phone would be sent back within a week. It was never sent, no tracking information has been forwarded and both contacts that have been assigned to my account have stopped answering my emails. It's been 10 weeks. No phone- no payment. My next step is to contact the Better Business Bureau. This is a very poor and shady way for BuymyPod to do business. Neither the buymypods employee nor the payments now employee have not followed up with me on this matter despite repeated requests.

"Lightening fast.....NOT!!!"

Sent my phone in and was received at their local post office on Oct 29, 2022, it's now December 1st, still have not received money. First delay was to downgrade condition, which took a week of back and forth. Agreed to their offer and requested a check. Never received check. Was told on Monday November 28th they would cancel check and issue payment via Zelle. Still waiting.

Reply to their response:
You want my name in the review but not yours??? Just answer your emails, you don't need my name here to pay your bills. I emailed you on Monday, yesterday and this morning.

Thank You Trustpilot, I finally received my money. I'll give Trustpilot 5 stars! BuyMyPod, please do better with other customers. My review stands at 1 star, I waited to long for my money and had to involve a 3rd party for a solution.